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Receptionist

6 months ago

Castleford, United Kingdom Haribo UK Full time

**We are recruiting....**

**Receptionist**

**Welcome to HARIBO,** **Europe's largest and most successful sweet-confectionery brand Our mission is to bring happiness to kids and grown-ups and we're looking for talented people to join our team to help us spread some joy

We are looking for a Receptionist to join our Facilities & Security team

Working closely with Security, you will provide an effective and efficient reception service for the Company. Being the first point of contact at HARIBO, you will meet and greet visitors on site and direct telephone queries to the appropriate department.

Did you know - One of our values is ‘**Childlike Happiness**’ so be prepared to have some fun along the way

**Life at the 'happy world' means**:

- Competitive pay - £11.37 per hour
- 28 days holiday + bank holidays (full time equivalent for working 5 days a week)
- Market leading Life Assurance (Death in Service)
- 20% discount in our Stores
- Free onsite parking
- A supportive and dynamic induction period
- And you can't forget...Sweet treats

**Our mix that awaits you**:
Some of the key accountabilities and responsibilities of the role are;
- Representing the Company on the front desk and over the telephone
- Supporting all staff by fielding calls effectively and taking accurate messages
- Meet and greet visitors on site in a professional and courteous manner and ensure they are attended and aware of visitor safety
- Contact point with Security (Gate House)
- Always maintain the Reception/Entrance Area in a clean and tidy condition ensuring a professional and welcoming image
- Maintain and update reception screen (via IT system)
- Manage the mail collection each day, maintaining the franking machine
- Open and distribute incoming mail (with the exception of post Addressee Only, Personal or Private and Confidential)
- Arrange couriers and ensure outgoing mail is sent via the most appropriate method
- To facilitate an accurate hand over with Security at the beginning and end of the day
- Working alongside security and understanding processes for fire system and intruders alarms
- To carry out any other tasks commensurate with this post
- Understanding and complying with the requirements of the Environmental Management System (EMS) and the Environmental Permit to the extent it affects your role

**Ingredients that you bring with you**:

- Excellent Communication skills are essential with the ability to communicate appropriately at all levels
- Professional and confident manner
- Formal Reception training would be an advantage but is not essential
- A good level of administrative skills
- Possess a great deal of initiative and motivation with an attention to detail
- Computer Literacy - Microsoft Packages (Outlook, Excel and Word) and other IT Systems
- Flexibility to cover holidays and sickness on a full-time basis

**Hours of Work**:
This is a job share role and therefore it is essential that applicants can work overtime to cover sickness and holidays to meet the full time needs of the role.

The role we are looking to fill will be to work:
Monday - Thursday: 12.30pm - 5.00pm
(18 hours per week)

The role is based at our flagship Castleford site.