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Faculty Administrator
3 months ago
Support the maintenance of systems to identify, record and track all outputs associated with the digital training service, maintaining version control Update the digital training database, inputting, updating and monitoring all data related to training courses delivered across the Service, including attendances, course types, DNAs, etc.
This data will then be used to provide activity reports for the service.Adhere to standards developed for the delivery of a high-quality digital training service. Contribute to the preparation of agenda and papers for meetings as well as the production of minutes. Respond to routine user queries relating to training provision, giving information relating to courses, scheduled sessions, etc.
Book venues, arrange meetings, seminars, training, travel and accommodation for digital team staff, as well as providing support with the preparation and running of events and workshops.
Make and receive calls, acting as the first point of contact on behalf of the digital training service or other supported functions.
To liaise with external agencies and suppliers, as required on behalf of the digital training service staff. This will include the processing and sharing of information relating to training programmes. To provide cover where necessary for other Project Office staff, including programme / project management administrators within the service. as well as corporate administration, where necessary.
When providing cover for the Project / Programme Administrators, support the production and tracking of project plans and associated reports in-line with internal project governance standards (PRINCE2).
The post holder will support the delivery of quality standards required of the digital training team, which must in turn appropriately support the other services and divisions with the service.
The post holder will support the development and implementation of Key Performance Indicators within the digital training service.The post holder will support delivery against these targets, including gathering data to facilitate in the production of regular reports relating to performance.
Under the guidance of their line manager, develop objectives and performance plans for themselves, for a minimum of 12 months, ensuring that they align with the Team and Departmental objectives and adhere to relevant national standards and targets.
