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Baggage Facilities Agent

3 months ago

London, Greater London, United Kingdom American Airlines Full time
Baggage Agent Service, United Kingdom LHR Press Tab to Move to Skip to Content Link View Profile Need Accommodation Assistance? Need General Assistance?

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Baggage Agent Service, United Kingdom LHR
Posting Start Date: 5/22/24 Location: London Heathrow Apt (LHR-TRML)

Requisition ID:
71202

Please make sure that you have the legal right to work and live in the U.K. The possession of an U.S. or E.U. passport does not qualify for a work permit in the U.K.
30 weekly hours; working a 5 and 2 fixed roster
Job Description Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you.

As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life.

Feel free to enrich both your personal and work life and hop on board
Why you'll love this job
You will be responsible for the reconciliation, loading and unloading of customer baggage in a state-of-the-art baggage facility. The role also entails the safe transportation of customers' baggage to and from the aircraft parking area.

There is an expectation that you will have a general understanding of working in an airside and security restricted zone and at all times they will behave in a responsible manner in a busy, complicated and at times a noisy working environment.

On a day-to-day basis, you will take instruction from the baggage Crew Chiefs. The position is shift work based, including weekends and Bank Holidays.
What you'll do

Provide a consistently high quality baggage handling service
Use a hand held security device to reconcile and load baggage into containers may be required
Use a hand held device to re-flight baggage
Drive specialized equipment to transport the baggage containers to and from the aircraft
Work closely with and take instructions from the Baggage Crew Chiefs responsible for that work area
Conduct any relevant administrative duties
Represent American Airlines by adhering to the uniform standards and by adopting a customer focused approach at all times
Promote any and all American Airlines products and services to our customers
Complete all compulsory training by given deadlines (e.g. SAI and DG)
Promote safe working practices all times
Carry out any other reasonable duties consistent with the post
All you'll need for success
Minimum Qualifications- Education & Prior Job Experience
Be physically fit and able to walk long distances over the course of a regular shift
Be able to continually lifting baggage weighing up to 23kg over the course of a regular shift
For baggage weighing over 32kg, you will work as a team to lift it safely
Be able to work as part of a small team
Be able to work effectively with minimum supervision
Be willing to work in a shift environment (including weekends and Bank Holidays)
Be wiling to work a 5 and 2 fixed roster
Have the ability to communicate both written and verbally to a high standard
Hold a valid UK/EU driving license and be willing and able to pass the HAL driving test
Have a well groomed appearance & adhere to the uniform standards at all times
Be reliable and punctual
Comply with all American Airlines policies and procedures
Be able to obtain a valid Heathrow airside security pass
Hold a valid BAA airside pass, or have the ability to hold one
Completed GSAT & BSAT training
Be willing and able to successfully complete all relevant training
Preferred Qualifications- Education & Prior Job Experience
Previous experience of working for an airline
Basic computer skills (Word, Excel, PowerPoint, Outlook)
Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines.

Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American

Requisition ID:
71202

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Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated.

We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status.

We support and obey laws that prohibit discrimination everywhere we do business. American Airlines, Inc fully considers all qualified applicants including those with a criminal history. 2019 American Airlines.
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