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Bury St, Suffolk, United Kingdom Morson Talent Full timeJob Title: Customer Service Administrator – Property ConsentsAt Morson Talent, we are seeking a highly organized and customer-focused Property and Consents Customer Service Administrator to join our team in Bury St Edmunds.Key Responsibilities:Manage and respond to a diverse array of incoming enquiries, ensuring they are routed to the appropriate teams or...
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Bury St, Suffolk, United Kingdom Morson Talent Full time{"Job Title": "Customer Service Administrator Property Consents", "Location": "Bury St Edmunds, UK", "Contract": "12-Month Fixed Term (with potential for extension)", "Working Hours": "Monday – Friday, 8:30 AM – 5:00 PM", "Salary": "£15.78 per hour", "Job Overview": "Our client, UK Power Networks, is undergoing a restructure and expanding their team. We...
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Bury St, Suffolk, United Kingdom Morson Talent Full time{"Job Title": "Customer Service Administrator Property Consents", "Location": "Bury St Edmunds, UK", "Contract": "12-Month Fixed Term (with potential for extension)", "Working Hours": "Monday – Friday, 8:30 AM – 5:00 PM", "Salary": "£15.78 per hour", "Job Overview": "Our client, UK Power Networks, is undergoing a restructure and expanding their team. We...
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Bury St, Suffolk, United Kingdom Morson Talent Full time{"Job Title": "Customer Service Administrator Property Consents", "Location": "Bury St Edmunds, UK", "Contract": "12-Month Fixed Term", "Working Hours": "Monday – Friday, 8:30 AM – 5:00 PM", "Salary": "£15.78 per hour", "Job Overview": "UK Power Networks is seeking two highly organized and customer-focused Property and Consents Customer Service...
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Bury St, Suffolk, United Kingdom Morson Talent Full time{"Job Title": "Customer Service Administrator Property Consents", "Location": "Bury St Edmunds, UK", "Contract": "12-Month Fixed Term", "Working Hours": "Monday – Friday, 8:30 AM – 5:00 PM", "Salary": "£15.78 per hour", "Job Overview": "UK Power Networks is seeking two highly organized and customer-focused Property and Consents Customer Service...
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Customer Service Administrator Property Consents
2 weeks ago
Bury St, Suffolk, United Kingdom Morson Talent Full timeJob Title:Customer Service Administrator – Property ConsentsLocation:Bury St Edmunds, UKContract:12-Month Fixed Term (with potential for extension)Working Hours:Monday – Friday, 8:30 AM – 5:00 PMSalary:£15.78 per hourJob Overview:Our client, UK Power Networks, is undergoing a restructure and expanding their team. We are currently seeking two highly...
Customer Service Administrator
3 months ago
Labour Hire is looking for an experienced Customer Service Representative to begin work for a nationwide gas and electric business.
_This is a permanent position with NO agency probation period_
About the role:
- Communicating professionally and in a timely manner to schedule booking with customers and tenants.
- Using gaselec systems and other software tools efficiently.
- Effective management of engineer's diaries within geographical areas, ensuring that they are fully utilized wherever possible.
- Escalating issues regarding the scheduling of bookings to managers.
- Following the complaints procedure at all times.
- Supporting the successful resolution of complaints and queries through communication with the customer, tenants and engineer(s).
- Performing any other duties as may be reasonably requested by your line manager, such as general office tasks including generating letters, photocopying and filing.
- Monday to Friday 9 am5:30 pm
About you:
- Possess exceptional verbal and written communication skills.
- Be polite but assertive to ensure work is scheduled to the requirements of our clients and to our benefit
- Be highly organized and accurate to ensure all tasks are completed successfully.
- Be flexible to deal with shifting priorities.
- Have excellent time management skills.
- Be competent in the use of a range of software packages.
- Have experience of and willingness to work to targets and KPIs.
- Be a team player who is also able to work off their own initiative.
