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Motor Claims Handler

3 months ago

Gloucester, Gloucestershire, United Kingdom Ageas UK Full time

Job Title: Motor Claims Handler

At Our Company, we are seeking resilient, adaptable, and motivated individuals for the role of Motor Claims Handler. It is an opportunity to be part of a supportive and collaborative environment where you will handle customers' claims accurately and efficiently.

Main Responsibilities:

  • Manage a portfolio of motor claims from start to finish, ensuring customer needs are met
  • Ensure claims are handled properly and comply with regulations
  • Communicate effectively with customers and external parties
  • Proactively engage with external parties to progress claims
  • Prioritize and manage claims efficiently
  • Identify indicators of fraud
  • Complete all administrative tasks

Skills and Experience Required:

  • Strong communication skills
  • Ability to prioritize and make decisions under pressure
  • Computer literate with a willingness to learn new systems
  • Customer service experience
  • Positive attitude and flexibility
  • Minimum C Grade in Maths and English

Benefits:

  • Flexible working options
  • Health and well-being activities
  • Annual bonus and competitive pension
  • Supportive work environment
  • Family-friendly policies
  • Tech deals and vehicle schemes
  • Return to work programme