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Running Operations Administrator
2 weeks ago
Running Operations Administrator
Destination Sport Experiences
This is a hybrid role based in our Manchester office with flexibility for homeworking, so you must live within a commutable distance
Due to some exciting growth we are now looking for an
Running Operations Administrator **to assist with the running of Destination Sport/ Marathon Tours domestic & international operations.
This role involves effective collaboration with Marathon Tours running product managers to successfully run & deliver our extensive portfolio of marathon trips.
This is a varied, hands on role and on a typical day you will;
- Collect, analyse and process customer event related data and use this to create operational plans
- Process customer entry information within various event organisers platforms
- Work with third party suppliers and operational staff to ensure they have the correct information to execute operations plans successfully
- Prepare event related customer literature and documentation
- Assist the customer service team with both pre and postsale enquires and bespoke requests
- Assist with processing and tracking third party invoices through to payment with our internal finance team
- Assist our product loading team by providing accurate information to allow the team to get product on sale
- Occasional contracting
- Assist with updating our various websites
- Assist with both domestic and international on the ground operations (occasional weekends)
- Provide timely & accurate reports on status of event operations
- Strong communication & interpersonal skills
- Accuracy within the role
- Attention to detail
- Ability to work to deadlines
- Able to prioritise workload while working within multiple projects
- Strong organisation skills
- Ability to analyse data & problem solve
- Project management skills
- Foreign language skills would be advantageous (French, German, Spanish & Italian most sought after)
- Good understanding of Microsoft packages i.e Excel, Outlook & Word
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