Complaints Advisor
2 weeks ago
Monday - Friday
(Apply online only)
Temp on going position
£20.91per hour
Duties/Responsibilities:
Managing an employee relations caseload and providing advice on employment terms and conditions, as well on complex casework e.g.
grievances, disciplinaries, absence management and capability.Supporting presenting officers with formal investigations including their preparation and collation of documentation and correspondence
Supporting managers at formal hearings and appeals including dismissal appeals
Working with trade unions to resolve complex employment matters at an early stage
Advising on organisational change e.g. restructures, TUPE and any associated staff redeployment, transfer, or redundancy matters Essential criteria
Experience of managing an ER caseload and advising on change programmes/restructuring/TUPE.
In-depth knowledge of principles of change management.
A detailed and up-to-date knowledge and understanding of employment legislation as well as HR policy and procedures
Ability to work quickly, accurately and to tight deadlinesDesirable criteria
Chartered Member of the Chartered Institute of Personnel and Development (CIPD), equivalent qualification and/or evidence of equivalent knowledge and experience
An understanding of Public Sector / Schools terms and conditions, the role of local and national agreements, with experience of delivering HR services in a unionised environment.
hybrid working organisation and the successful candidate will be expected to work on site in one of the offices in Sutton or Kingston for 2 days a week #J-18808-Ljbffr-
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