Prams Sales Advisor
2 weeks ago
About the Opportunity
Our Sales Advisors are flexible, dynamic and brand ambassadors for Fenwick, you will build rapport with each customer ensuring they have the best in-store experience.
You will live and breathe our values, working with passion and pride whilst being committed to maintaining our high standards so that every customer experiences our famous hospitality when visiting us.
We look for warm and welcoming people, who are adaptable, courageous, innovative, and goal-orientated to join us on our exciting journey.
- A proven track record in a customerfacing role within a similar business desirable
- A strong interest in premium and luxury brands and products
- An excellent communicator with strong interpersonal skills
- Someone confident working with expectant mothers and new parents.
- Someone able to handle customer complaints and give solutions to incorrect orders.
- Confident on a computer system.
- Taking customer orders.
- Demonstrating features and benefits of prams, car seats, etc.
We offer a competitive salary and benefits package including:
- 25% Colleague Discount (across most areas)
- 28 days annual leave (increasing by 1 day each year to a maximum of 33 days) and a buying holiday benefits scheme in which you are eligible to buy a further 5 days across the year
- Birthday day 1 additional day off in the month of your birthday
- WeCare a 24/7 online GP, mental health support service, get fit programme and more
- Pension scheme
About Fenwick
Fenwick is the UK's largest family-owned department store group with a rich heritage and history that has shaped who we are today We are on an exciting journey of investment, looking towards a future that is every bit as bold and brilliant as what has gone before.
We work collaboratively and our 2,000 strong workforce spans across our stores, our support functions including Digital, Buying & Merchandising, IT, Finance, People and Customer Service teams plus our valued restaurants and distribution centres and we are always on the lookout for talent to join our ever-growing family to exceed our customers' expectations.
Job Types:
Full-time, Permanent
Salary:
£11.32 per hour
Benefits:
- Company pension
- Cycle to work scheme
- Referral programme
- Store discount
Schedule:
- Day shift
- Weekend availability
Ability to commute/relocate:
- Kingston upon Thames: reliably commute or plan to relocate before starting work (required)
Work Location:
In person
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