Charity Assistant Shop Manager

7 days ago


Burgess Hill, West Sussex, United Kingdom PDSA Full time

Charity Assistant Shop Manager

Burgess Hill

£12.00 per hour

28 hours per week

Part Time Permanent

Flexible working options are available regarding hours and shifts.

New Shop opening

If you are looking to make an impact and develop your business skills, join us and drive the success of a brand new location in our retail network.

If you are looking to make an impact and develop your business skills, join us and drive the success of a brand new location in our retail network.

You will support the Shop manager in our Burgess Hill retail shop – working with a team of volunteers to maximise profit and achieve a great shopping experience for our customers. We're such a diverse charity that part of your role will be to champion the PDSA name and raise awareness as well generating item and cash donations from the local community.

This is more than just a job. It's an opportunity to make a real difference by sharing your passion and retail flair to optimise sales and improve customer service.

The role of Assistant Shop Manager will:

Work closely with the Shop Manager to maximise profit by ensuring a great retail experience, strong brand messaging, efficient stock rotation and good use of financial and competitor data Coach a team of volunteers, to be the best they can be encouraging new ideas and ways of doing things Drive a culture of continuous improvement constantly reviewing KPIs and performance data to gain insight into what works and what doesn't Be passionate about PDSA as a charity and raise awareness of what we do with every customer

About you

You will need:

a proven track record of delivering objectives and profit targets knowledge of what constitutes great customer service self-motivation, organisation and a can do attitude

About the benefits

We are really passionate about being a great place to work, where people feel connected with what we do and where they feel they can make a genuine difference. This commitment has resulted in us being rated as one of the top 25 big organisations to work for in the UK according to Best Companies survey.

In addition to being a great place to work, we offer a wide range of benefits including:

Flexible working options 25 days holiday (excluding Bank Holidays) with the option to buy and sell up to 5 days per year An additional Wellbeing Day to take whenever you like to help recharge your batteries Generous Auto-Enrolment pension and/or Contributory pension schemes available starting at an enhanced rate of 5% contributions up to 10% Life Assurance policy (4 x Annual Salary) Employee Assistance Program and Online Wellbeing Centre available 24/7 giving you the ability to speak with a professional in confidence about a range of issues Wide range of discounts for Retail, Holiday and similar organisations on our fetch platform

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