Welcome & Service Assistant

2 weeks ago


Moreton in Marsh, Gloucestershire, United Kingdom National Trust Full time

As the public face of our property, you'll be based in our visitor reception providing a warm, friendly welcome, give information about the property, answer questions and make sure everyone has an enjoyable and memorable visit.


Salary:
£11.64 per hour. This salary will be applicable from 1st April 2024.

Contract/duration:
until 31st December 2024

Hours/working pattern:

This role is based on 582 annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in 12 equal instalments over the year.

You'll work more hours during our busier periods and less in our quieter months.

Rotas are issued in advance and we'll always try to accommodate other commitments where possible, weekend working will be required.


Interviews:
Thursday 4th April 2024


What it's like to work here:The role is annualised, which means during our open season (March - October) and for 3 weeks in December you will work 3 days per week, but not at all or 1-2 days during our quiet and closed periods, however your annual salary is divided by 12, so you get your salary in equal instalments each month.


Chastleton is a rare gem of a Jacobean country house, built between 1607 and 1612 by the prosperous wool merchant, Walter Jones, as an impressive statement of his wealth and power.

Owned by the same increasingly impoverished family until 1991, the house remained essentially unchanged for nearly 400 years as the interiors and contents gradually succumbed to the ravages of time.

With virtually no intrusion from the 21st century, this fascinating place exudes an informal and timeless atmosphere in a gloriously unspoilt setting.

We don't have a shop or tea-room, so you can truly imagine you have stepped back in time.

What you'll be doing:

Based in Visitor Reception, day to day, you'll be welcoming each and every visitor to Chastleton and delivering a great all-round customer service experience.

You'll be on hand answering queries and listening to what our visitors need so you can share the right information.

Your role is to make sure our visitors have the best day they can.

You'll have the chance to be involved in different aspects of the visitor experience.

Day to day tasks include rota'd hours at Welcome greeting visitors, selling memberships and processing entry (including cash handling and PDQs).


Great visitor experiences are in our nature, and we believe everyone should feel welcomed, appreciated and more engaged because of the excellent service you provide.

This role would suit anyone with a passion for delivering great customer service.

Who we're looking forWe'd love to hear from you if you are:

  • customer focused with an understanding of the importance of great service
- a team player, but also can work on your own initiative
- well organised and adaptable
- willing to learn new skills
- have a positive attitude

The packageThe National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve.

We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too.


  • Substantial pension scheme of up to 10% basic salary
  • Free entry to National Trust places for you, a guest and your children (under 18)
  • Taxfree childcare scheme
  • Rental deposit loan scheme
  • Season ticket loan
  • Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
  • Flexible working whenever possible
  • Employee assistance programme
  • Free parking at most Trust places
  • Independent financial advice

Requirements :
Compliance.
Eligibility to Work in the UK
Fixed Term p/t (582 hrs py to 31/12/24)

  • Moreton in Marsh, Gloucestershire, United Kingdom Midcounties Co-operative Full time £12

    Customer Services Assistant Come join the team at Your Co-op as a Customer Services Assistant where you do more than just operating tills and stacking shelves. It's about actively participating in social activities and volunteering during work hours to support your local community. Your shift pattern might include evenings and weekends, but we respect your...

  • Healthcare Assistant

    2 weeks ago


    Moreton in Marsh, Gloucestershire, United Kingdom Gloucestershire Health and Care NHS Foundation Trust Full time

    Hours per week - Variety of hours availableHere at North Cotswold Hospital we deliver the highest standards of care to our patients. Located within Gloucestershire bordering Oxfordshire, Warwickshire and Worcestershire.We pride ourselves on being a dynamic close knit team that delivers varying levels of care within a Community Hospital Setting, supporting...


  • Moreton in Marsh, Gloucestershire, United Kingdom Midcounties Co-operative Full time

    About the role:All the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description.Being a Customer Services Assistant with Your Co-op is more than operating tills and stacking shelves. Here you will be part of business that puts people at the heart of everything they do.Some of your key...

  • Catering Assistant

    2 weeks ago


    Moreton in Marsh, Gloucestershire, United Kingdom Fosseway Playbarn Full time

    Catering AssistantWe offer competitive pay, job perks and opportunities for professional growth.Fosseway Play Barn provides a fun and stimulating environment.Responsibilities: Providing a happy and warm welcome to all parents/carers and children whilst in the Play Barn. Maintaining consistent high standards and going the extra mile to make Fosseway Play Barn...

  • Finance Assistant

    4 days ago


    Moreton in Marsh, Gloucestershire, United Kingdom Iconic Resourcing Full time

    Iconic Resourcing are proud to be partnering with one of the UK's leading Law firms in Scotland as they experience strong levels of growth across the business. As such, we are looking to speak with candidates who possesses strong experience in a Cashier or Finance Assistant role for an exciting Legal Cashier vacancy, based within their Edinburgh offices on a...

  • Healthcare Assistant

    2 weeks ago


    Moreton in Marsh, Gloucestershire, United Kingdom Gloucestershire Health and Care NHS Foundation Trust Full time

    Hours per week - Variety of hours availableHere at North Cotswold Hospital we deliver the highest standards of care to our patients. Located within Gloucestershire bordering Oxfordshire, Warwickshire and Worcestershire.We pride ourselves on being a dynamic close knit team that delivers varying levels of care within a Community Hospital Setting, supporting...

  • Assistant Manager

    2 weeks ago


    Moreton in Marsh, Gloucestershire, United Kingdom Zachary Daniels Full time

    Job DescriptionAssistant Manager | Food Retail | £35,000 | Flexible weekend workZachary Daniels has a fantastic opportunity to join a market leading premium retailer as their new Assistant Manager This is a great role for a retail manager who wants to be fast tracked to be a Store Manager and progress quickly. The Assistant Manager will have a number of key...

  • F&B Assistant

    1 month ago


    Moreton in Marsh, Gloucestershire, United Kingdom The Bamford Collection Full time

    F&B Assistant - Moreton-in-MarshTHE BAMFORD COLLECTION IS A GROUP OF CONSCIOUSLY MINDED LIFESTYLE BRANDS COMMITTED TO NOURISHING AND NURTURING PEOPLE AND PLANET. ABOUT THE ROLEThe Fox at Oddington is a modern country pub and restaurant, based in The Cotswolds. As an F&B Assistant, you'll be responsible for delivering exceptional service to our guests at all...

  • F&B Assistant

    4 weeks ago


    Moreton in Marsh, Gloucestershire, United Kingdom The Bamford Collection Full time

    F&B Assistant - Moreton-in-MarshTHE BAMFORD COLLECTION IS A GROUP OF CONSCIOUSLY MINDED LIFESTYLE BRANDS COMMITTED TO NOURISHING AND NURTURING PEOPLE AND PLANET. ABOUT THE ROLEThe Fox at Oddington is a modern country pub and restaurant, based in The Cotswolds. As an F&B Assistant, you'll be responsible for delivering exceptional service to our guests at all...


  • Moreton in Marsh, Gloucestershire, United Kingdom Daylesford Full time

    Our Daylesford family is growing, and we are looking for a passionate and enthusiastic Warehousing and Logistics Assistant to join the Facilities team based at our Daylesford Farm, Gloucestershire (GL56)£23,100 pa. depending on experience. 40 hours per week, Monday - Friday, 8 am - 5 pm. Flexibility will be required to cover some evenings and weekends...

  • Health Care Assistant

    2 weeks ago


    Moreton in Marsh, Gloucestershire, United Kingdom Gloucestershire Health and Care NHS Foundation Trust Full time

    Hours per week - Variety of hours availableHere at North Cotswold Hospital we deliver the highest standards of care to our patients. Located within Gloucestershire bordering Oxfordshire, Warwickshire and Worcestershire.We pride ourselves on being a dynamic close knit team that delivers varying levels of care within a Community Hospital Setting, supporting...


  • Moreton in Marsh, Gloucestershire, United Kingdom Capita Full time

    Job title:Maintenance Support AssistantWe have a great opportunity for a M aintenance Support Assistant to join our friendly team in the Fire Service CollegeAbout the roleTo support the efficient and effective set up of all training activities and equipment support, this to include Incident Ground, servicing area, Appliance Bay, and Stores as requiredWhat...


  • Moreton in Marsh, Gloucestershire, United Kingdom The Bamford Collection Full time

    Bartender - Moreton-in-MarshTHE BAMFORD COLLECTION IS A GROUP OF CONSCIOUSLY MINDED LIFESTYLE BRANDS COMMITTED TO NOURISHING AND NURTURING PEOPLE AND PLANET. ABOUT THE ROLEDaylesford Organic, one of the most famous farm estates and organic producers in the UK, with luxury caf s and farm shops in London and the Cotswolds.We are looking for a Bartender to join...

  • Cafe Assistant

    2 weeks ago


    Moreton in Marsh, Gloucestershire, United Kingdom Huffkins Full time

    Huffkins is recruiting for a part time front of house team member to work as part of our small and friendly site on Moreton in Matsh High Street.Huffkins is a family business with 9 bakery / tearooms and our own craft bakery based in the Cotswolds.We are looking for someone to work 1or 2 days a week assisting with all aspects of customer service. You will be...


  • Moreton in Marsh, Gloucestershire, United Kingdom Compass Group UK Full time

    We're recruiting an experienced Assistant Housekeeping Manager working for 14Forty at the Fire Service College on a full time basis, contracted to 35 hours per week as per rota.As an Assistant Housekeeping Manager, along with our Head Housekeeper you willbe responsible for the smooth running and helping to deliver truly incredible Housekeeping within this...


  • Moreton in Marsh, Gloucestershire, United Kingdom Fosseway Garden Centre Blue Diamond Full time

    Tills & Customer ServicesHours Saturdays 9-5.30, Sundays As a Till & Customer Service General Assistant, you will be responsible for Key accountabilities/primary responsibilities. Engaging openly with our customers with an energetic and can-do attitude. Ensuring customers are served in a timely and polite manner. Being able to provide exemplary and friendly...

  • Hospitality

    2 weeks ago


    Moreton in Marsh, Gloucestershire, United Kingdom Taylor and Taylor Care ltd Full time

    NEW HOME OPENING SOON Various Shifts available£10.42 plus £1.25 Attendance BonusGood ParkingMoreton - in - Marsh Ensure the highest possible levels of care are maintained by supporting/assisting service users when required. Tasks include supporting care team with food and drink on the floors and serving meals and drinks in the dining rooms Ensure the...


  • Moreton in Marsh, Gloucestershire, United Kingdom The Fire Protection Association Full time

    At the Fire Protection Association, our staff are at the heart of our business. We work with a mutual respect for one another, and all have the same vision - to make the built environment a safer place to live and work. We empower our staff to make a difference and achieve a sense of fulfilment in the work they do.We have an exciting opportunity for a...


  • Moreton in Marsh, Gloucestershire, United Kingdom mustard Full time

    Job Title: AutoCAD TechnicianLocation: Exeter, UKCompany Overview:Join a prestigious architectural firm located in Exeter, specialising in high-end residential projects. They deliver exceptional design and technical excellence, ensuring their clients receive the highest quality of service and results.Key Responsibilities:Create detailed architectural...


  • Moreton in Marsh, Gloucestershire, United Kingdom mustard Full time

    Job Title: AutoCAD Technician Location: Exeter, UK Company Overview: Join a prestigious architectural firm located in Exeter, specialising in high-end residential projects. They deliver exceptional design and technical excellence, ensuring their clients receive the highest quality of service and results. Key Responsibilities: Create detailed architectural...