Customer Service Agent

7 days ago


Portsmouth, Portsmouth, United Kingdom Auxillis Full time

PART TIME

Salary:
£13,074.85 pa + bonus up to £925 pa OTE

Weekly Hours: 21.25 hours / week

Saturday 7am - 3pm

Sunday 8am - 1pm

Either Thursday or Friday 8am - 5pm

We're here to keep people moving, that's what we do.


As a
Customer Service Agent, you play a key role in taking our award-winning service directly to customers doors -
expertly making sure our vehicles are where we need them to be, when we need them to be there.


Life as a Customer Service Agent at Auxillis


An Auxillis branch is a busy, fast-paced place to be and, as a
Customer Service Agent, you will be right at the very centre of it.

You're often the first point of contact for customers; so confidently delivering a
great service with a smile is second nature.

Where
you really excel is in managing more than one task at a time - from resolving a customer rental query, administration of a customer account or overseeing the daily vehicle movements in and out of branch.


You don't need any previous industry or vehicle rental administration experience to join our team (our
proven induction training will take care of that) but you'll need all of your customer service know-how, administration skill and most importantly your calm, 'can-do' attitude (along with a Full UK or EU Driving Licence, of course) to get things done.


As a Customer Service Agent with Auxillis, we offer:
Of course, a
great basic salary, but there's much more available for you at Auxillis than just that. Some of our most popular benefits include (but aren't limited to)

  • A fantastic
    quarterly bonus scheme (£1,407 pa OTE)
  • 24 days
    annual leave rising to 26 days with service
    (plus bank holidays) and an
    extra day's leave to celebrate your
    birthday
- free
life assurance:

-
well-being services (incl. 24/7 GP service, mental health support and physiotherapy + Health Cash Plan, Dental Plan & Travel Insurance)
- exclusive employee
vehicle-leasing schemes
-
pension &
save-as-you-earn share scheme

  • Our Benefits App offering unlimited access to a huge range of retailer discounts and cashback
  • We're excited to have recently launched
    Wagestream for all our colleagues a Financial Wellbeing app that gives you more
    control over your pay. Not only does it let you choose **when
    to get paid** it also lets you put money aside each month and in addition you can get
    discounts on your shopping, check what benefits you're eligible for and can even put you in touch with a
    financial coach


With over 50 sites nationwide Auxillis are the go-to provider for bespoke accident claims and mobility services for motorists, we're trusted by some of the UK's best known motor insurers and motoring brands to help their customers when they need it most.


We're also part of something bigger -
ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain.

Unlock your potential in an industry-leading business, surrounded by inspiring individuals and leaders, fuelled by the opportunity to thrive in your career.


We are agile. We are experts. We are imaginative. We are reliable.
**Keep your career moving, smarter.

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