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Retail Store Assistant

3 months ago

London, Greater London, United Kingdom MORI Full time

MORI is a digitally native, direct-to-consumer baby and toddler clothing brand established and headquartered in London. We exist to inspire parents to raise kinder generations so together we can give babies a softer and stronger start. Key to our growth is the strength in our brand, standing by our values and connecting deeply with our customers. We are a hard-working and close-knit team dedicated to creating quality products and a brand loved by parents, globally.

The Role

We are looking for personable and enthusiastic Retail Store Assistants to join the MORI team as we expand our retail footprint. As a small (but mighty) team, we are looking for candidates with a genuine passion for retail who will roll their sleeves up and be strong ambassadors for our brand. This role is key to our customer experience both in-Store and online.

Key Responsibilities

  • Delivering high levels of customer-satisfaction through excellent customer service
  • Managing the sales floor and ensuring product is kept neat, organised and stocked
  • Assisting in the maintenance of all shop floor and stockroom inventory
  • Sharing product knowledge with customers and championing our products
  • Helping to monitor Store security through vigilant customer service
  • Supporting with Store administration and compliance with internal policies and procedures and statutory best practice
  • Supporting with maintaining impeccable visual merchandising standards
  • Collaboration with the Head Office teams on product, marketing and growth initiatives

Requirements

  • Preferable previous retail experience, including experience of developing customer rapport to drive sales
  • A compassionate and consultative approach to customers
  • A positive attitude and driven nature
  • Strong organisational skills
  • Excellent communication and interpersonal skills

Benefits

  • Industry competitive salary
  • 20 days holiday + bank holidays
  • Regular social activities
  • Up to 50% discount on our collections
  • Enhanced parental leave policy
  • Cycle to work scheme

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