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Retail Store Manager

2 months ago

London, Greater London, United Kingdom B&M Retail Limited Full time

We are seeking a highly motivated and experienced Retail Store Manager to join our team at B&M Retail Limited. As a key member of our store management team, you will be responsible for leading and inspiring our team to deliver exceptional customer service and store standards.

Key Responsibilities:

  • Support the Store Management team in the running of the store, ensuring high levels of customer satisfaction through the delivery of excellent customer service and store standards.
  • Manage and motivate a small team of colleagues to increase sales and ensure efficiency, providing them with the necessary skills, knowledge, and training to excel in their roles.
  • Operate and deliver processes that ensure the store meets all legal requirements, maintaining a safe and healthy working environment for all employees.
  • Collaborate with the Store Management team to develop and implement strategies to drive sales growth, improve customer satisfaction, and enhance the overall shopping experience.
  • Conduct regular performance reviews and provide constructive feedback to colleagues, identifying areas for improvement and developing action plans to address any issues.

Requirements:

  • Proven experience in a retail management role, with a strong track record of delivering results and improving customer satisfaction.
  • Excellent leadership and communication skills, with the ability to motivate and inspire a team to achieve their best.
  • Strong problem-solving and analytical skills, with the ability to identify and address issues quickly and effectively.
  • A flexible and adaptable approach, with the ability to work in a fast-paced environment and prioritize tasks accordingly.
  • A passion for retail and delivering exceptional customer service, with a commitment to maintaining the highest standards of quality and excellence.

What We Offer:

  • A competitive salary and benefits package, including a discount in our stores and access to our colleague portal for additional discounts and perks.
  • The opportunity to work for a dynamic and forward-thinking company, with a strong commitment to customer satisfaction and employee development.
  • A collaborative and supportive work environment, with a focus on teamwork and open communication.