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Colleague Experience Advisor

3 months ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom NHS Business Services Authority Full time

In this role, you are accountable for: Supporting the Inclusion and Accessibility Manager and the Wellbeing and Safeguarding Manager in the delivery of relevant strategies, across all aspects of inclusion Monitoring and evaluating diversity and inclusion programmes in support of the wider business strategy and corporate objectives Ensuring compliance with all statutory and mandatory requirements for diversity and inclusion generally. Supporting the NHSBSAs participation in and submissions for a range of annual performance benchmarking standards including the NHS Workforce Disability Equality Standard and Race Equality Standard, Disability Confident and the Employers Network for Equality and Inclusion (ENEI) TIDE amongst others, and supporting the delivery of relevant action plans to maintain and improve upon the outcomes Providing specialist advice and guidance to managers and colleagues across the organisation on all aspects of diversity and inclusion, signposting and escalating urgent/complex queries requiring specialist advice where required. Supporting the creation and roll out of diversity and inclusion delivery plans; analysis of workforce data and use of external benchmarking to inform our work Supporting the Colleague Networks including jointly chairing some of the networks and working closely with the various Network Co-Chairs to co-ordinate activity across the networks and overseeing their annual programmes of work, ensuring that this supports delivery of the wellbeing and inclusion strategies, and wider business strategy. Advising on the various networks annual programmes of campaigns and events, working closely with the Communications and Marketing team to develop a wide range of internal and external communications and engagement pieces which increase colleague awareness and understanding, and raise the profile of the NHSBSA through external promotion with a wide range of stakeholders.


Horizon scanning, analysing and interpreting data and information, producing written reports and making recommendations for action, as well as contributing to annual reports including the annual Diversity and Inclusion Report and reports for the Wellbeing and Inclusion Committee.

Representing the NHSBSA in national and regional wellbeing and inclusion groups and forums, developing and maintaining excellent working relationships with internal and external stakeholders.

Deputising for the Inclusion and Accessibility Manager where necessary.