Ticketing Assistant

2 weeks ago

London, Greater London, United Kingdom AEG Full time

AEG Presents are looking for a Ticketing Assistant to support the day-to-day operations of the Tour ticketing team for events under the AEG Presents and Goldenvoice brands.


You'll prepare events for on-sale through co-ordination, collation and distribution of event information, pre-sales, and notification to all box offices; report on sales figures for shows both internally and externally for UK and European tours; and co-ordinate and re-allocate of tickets across various venues and ticketing platforms.


You'll also manage label and industry buy requests; act as a support role for the ticketing team across larger scale events which may include on-site support and work with Finance on a variety of reports and requirements, to ensure they have the information needed for invoicing.

We're looking for an organised team player who has a keen eye for detail.

You will have worked in a customer service role before and understand the importance of always delivering exceptional service, even when it gets busy.

You'll be a confident communicator and be able to write accurate reports detailing financial information.

You'll also be a computer whizz with a solid working knowledge of Excel and other Microsoft Office programs.

We're looking for a positive, flexible team player person who loves working in a high achieving environment.

You'll want to raise the bar in this role, be solutions focussed and look for ways to maximise efficiency. We encourage new ideas and innovation.


We'll give you a thorough induction where you'll get to meet other new employees and learn about our culture and values and what it's like to work at AEG.


We will give you all the training in our systems, policies, and procedures so that you'll be set up for success.


Where:

You'll be based at our head office in Blackfriars a short walk from Southwark station on the Jubilee line. We offer flexible start and end times and welcome flexible working conversations.

So why apply?
AEG is an inclusive organisation where we value everybody's contribution.

We empower and trust our people to do the right thing.

We go the extra mile, for our customers and each other, every time.

We are always open to new ideas and respect all opinions.

We support and bring out the best in each other.

We really value our people and inspire them to be the best in class, always

Our benefits can be found here: AEG Benefits

Our commitment to inclusion:

We are committed to fostering a diverse and inclusive workforce.

We believe in equality of opportunity for all and our approach to recruitment and selection is fair, open and based purely on merit.


Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

If you require reasonable adjustments in any recruitment process with us, please make us aware.

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