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Festival Recruitment and Ticketing Assistant

3 months ago

London, Greater London, United Kingdom Live Nation Full time

Festival Recruitment and Ticketing Assistant page is loaded

Festival Recruitment and Ticketing Assistant Apply locations Farringdon, London, United Kingdom time type Full time posted on Posted Yesterday job requisition id JR-70397

Job Summary:

Company: Festival Republic

Department: Ticketing

Location: London

Reports to: Staffing Coordinator

Working Hours: Mon to Fri, 10am to 6pm (plus onsite work as required)

Contract Type: Fixed term contract until end of October 2024

Role Description

To assist the Staffing Coordinators with the recruitment of casual, seasonal scanning and wrist banding staff for on-site events across the Festival Republic calendar.

You will be working on events such as Reading & Leeds, Download, Wireless, BBC Big Day Out, Latitude, Wilderness and various other high profile day festivals and events over the summer.

Who you are

Competencies / Skills / Knowledge / Experience

  • Role entails dealing with casual staff, and others so interpersonal skills must be excellent
  • Candidate must be empathetic, confident, and outgoing
  • Organised and methodical approach to work with proven record-keeping / file management abilities
  • Good working knowledge of XL, Word and MS Office is essential
  • Good general computer literacy and proven ability to learn new software when necessary
  • Some manual lifting involved so fitness should be good
  • To abide by and contribute to the Festival Republic's Equal Opportunities policy
  • Strong numeracy skills with exceptional attention to detail
  • Excellent literacy skills with proven ability to communicate, both verbally and in writing, clearly and effectively
  • On site festival experience preferred

Behaviours

The following attributes determine how the role will be carried out and are required to be a success

  • Proactive and demonstrates initiative, drive and commitment to achieve objectives
  • Uses interpersonal skills to establish excellent rapport and working relationships
  • Self-motivated and takes ownership for personal and technical skills development
  • Well organised, deadline focused and adept at prioritising workloads
  • Combines analytical thought with creativity to excel at problem-solving
  • Maintains good commercial awareness

You may have experience in the following roles:

Office Administration, Database Manager, Festival Crew, Digital Content Assistant

What the role includes
  • Assist with large scale staff recruitment for festival events
  • Performing administrative duties to maintain staff records and databases
  • Managing responses from candidates via e-mail, telephone and social media platforms
  • Maintaining contact with crew members to share information and gather required documentation
  • Keeping accurate and secure records within files which can be shared for PNC / HMRC / FR Accounts requirements
  • Tracking candidate applications throughout the season of shows, working closely with staffing coordinators to ensure communications are accurate and succinct
  • Helping to create and distribute arrivals information and training packs specific to each event
  • Work on-site at outdoor events (potentially including venues) as required (including weekends and evenings); either assisting with onsite staffing provision where needed or helping support the Event Ticketing Lead in a range of capacities
  • Any other reasonable duties as directed by management
Equal Opportunities

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

The Company

Festival Republic is part of Live Nation Entertainment which is the world's leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, LN Media and Artist Nation Management. #FestivalRepublic

APPLICATION DEADLINE: 27TH MAY 2024. We reserve the right to close applications at any time.

About Us

About Us

Recognized three years in a row by Great Place to Work and named one of People Magazine's top 50 Companies that Care, Live Nation Entertainment is the global leader in live entertainment and ticketing. Our world-class portfolio reaches all aspects of the live event and ticketing industry, from ground-breaking software in Ticketmaster , mix of legendary venues and restaurants in House of Blues , production leaders in Concerts , exceptional brand partnerships in Media & Sponsorship , and unparalleled team of artist managers in Artist Nation supported by diverse professionals in all facets of Corporate operations.

We recognize that our most important assets are our employees, the rock stars who keep the live experience going. Generous vacation, healthcare, and retirement benefits are just some of the great perks we offer to support our global workforce of more than 38,000. For any stage in your career, our many unique benefit programs are designed to help you live life to the fullest. We offer student loan repayment to support recent grads, six months of paid caregiver leave to support new parents, perks like Roadie Babies (bring your little ones & a caretaker along with you on work trips) and Music @ Home (stipend to cultivate your little ones' music interest), and tuition reimbursement to fuel your ongoing professional development. Plus, working for the world's largest live event and ticketing company means you'll have access to free concerts, festivals, sports games, and more through our exclusive employee ticket concierge.

There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.

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