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Retail Store Manager
3 months ago
Retail Store Manager at Wythenshawe - Salary approximately £32,000 based on experience
- Do you possess prior experience in the retail sector?
- Are you committed to providing exceptional customer service, driving sales growth, and ensuring efficient store management?
- Are you a motivated individual with a focus on operational excellence and leading teams?
If your answer is yes to the above, we invite you to consider the Store Manager position on behalf of our client, a prominent self-storage provider. They are currently dedicated to maximizing profits and fostering a customer-centric environment.
Key Responsibilities: As a Store Manager, your main goal is to enhance profitability and deliver exceptional customer service. Your duties will include:
- Achieving set financial targets for the store.
- Ensuring adherence to company operational and financial protocols.
- Identifying opportunities to boost occupancy and revenue.
- Creating and executing marketing and sales strategies.
- Offering top-notch customer service tailored to diverse requirements.
- Recruiting, training, and nurturing team members.
- Maintaining high standards of cleanliness and safety.
- Effectively managing store personnel for optimal performance.
- Identifying and reporting maintenance issues.
Main Duties: Your daily responsibilities will involve:
- Implementing a Marketing Plan to meet financial goals.
- Managing and documenting all inquiries through CMS.
- Improving conversion rates and staff performance via coaching.
- Monitoring local market conditions and competitors.
- Generating precise and timely reports.
- Conducting Personal Development Plans (PDPs) and annual appraisals.
- Supporting team members in reaching their potential.
- Ensuring fair staff schedules are approved.
- Upholding company cleanliness standards.
- Accurately handling financial transactions.
- Supervising managerial and compliance tasks.
- Maintaining a safe and conducive work environment.
- Adhering to Health and Safety regulations.
- Providing support to other stores when required.
- Managing additional tasks as requested.
With a working schedule of 40 hours per week on a rotational basis between 8.00am and 6.15pm, covering 5 days out of 7.
Benefits include training opportunities, career advancement, on-site parking, shared kitchen facilities, a welcoming team atmosphere, staff social events, and more.
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