Medical Receptionist

1 week ago


Shrewsbury, Shropshire, United Kingdom GP Surgery Full time
The following are the core responsibilities of the Medical Receptionist.

There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels.

This job description may be amended in consultation with the post holder as developments evolve, and as part of the appraisal process.

To arrange appointments for patients via our computerised appointments system

Support the clinical team with tasks

Shredding, filing & photocopying

General office duties

Emis & Docman tasks

Support with QOF

Taking and relaying messages over the telephone and face-to-face

Deal with visit requests & provide the necessary paperwork for doctors

Receiving patients and visitors at the reception desk and consulting with other members of the team

Deal with requests for prescriptions, reports, etc, and checking patient identifiable information, all in line with Practice protocols

Processing prescriptions and amending patient details

Dealing with new patients' documentation & temporary residents and entering details onto the system and creating new patient files

Process patients change of address - computer data & medical records (have knowledge of practice area)

Registration of patient on line access

Communication with patients on behalf of clinicians with test results and messages

Have a working knowledge of our telephone system, during & after hours

Be available to provide cover if requested - be flexible i.e. support with overtime requirements/ adjust shift pattern to support service delivery

Any other duties that the management team deem appropriate to the role

Job Types:
Part-time, Permanent

Salary:
From £10.42 per hour

Expected hours:
No less than 16 per week

Benefits:

  • Additional leave
  • Bereavement leave
  • Company events
  • Cycle to work scheme
  • Free parking
  • Sick pay
  • Store discount

Schedule:

  • Holidays
  • Monday to Friday
  • No weekends
  • Overtime

Education:

  • GCSE or equivalent (required)

Work Location:
In person

Application deadline: 01/03/2024

Reference ID:
RGSReception

Expected start date: 11/03/2024

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