Receptionist Administrator

2 weeks ago


Poole, Poole, United Kingdom University Hospitals Dorset NHS Foundation Trust Full time

Job Description:

Exciting opportunity to join our busy Emergency and Treatment Care Department as a Receptionist, working various shifts including nights.

If you excel in communication, handle pressure well, possess strong clerical and keyboard skills, thrive in a team setting, and demonstrate flexibility in your work schedule, then we want to hear from you

Main Duties of the Job:

  • Good IT skills
  • Excellent customer service skills
  • Manage workload effectively
  • Ability to handle demanding situations confidently
  • Strong team player with good communication

About the Company:

Join us at UHD where our values guide everything we do. We are dedicated to providing top-notch care to our patients and colleagues. UHD is continuously growing and improving our services, offering exciting opportunities for personal and professional growth.

Qualifications:

Essential:

  • Good general education
  • Vocational Level 3 qualification in Customer Service/Administration Management or equivalent

Experience:

Essential:

  • Experience in clerical duties
  • Customer service experience
  • IT/computer skills

Desirable:

  • Experience in NHS or reception desk

Knowledge:

Essential:

  • Ability to interact professionally and courteously with others
  • Maintain confidentiality

Desirable:

  • Ability to assist patients or guide them appropriately

Technical Skills:

Essential:

  • Proficient in Microsoft Office
  • Excellent communication skills
  • Attention to detail
  • Accurate keyboard skills

Desirable:

  • Experience in engaging with clinical/managerial staff and patients
  • Experience with Hospital IT systems

Personal Attributes:

Essential:

  • Interest in healthcare/NHS
  • Methodical and prioritization skills
  • Work well under pressure
  • Professional and well-presented demeanor fostering effective relationships

Language Requirement:

Essential:

  • Proficient in English


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