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Receptionist/administrator

3 months ago

Poole, Poole, United Kingdom Alliance Medical Full time

About The Role:


A fantastic opportunity has arisen for an Receptionist/Administrator to join our friendly team at Poole PET-CT Centre which is located within Poole Hospital.

Poole PET-CT Centre is only a short distance from Poole Town Centre which has very good bus and train links.

Experience within a healthcare setting is desirable but not essential.

The role will involve being in a front of house position, meeting and greeting patients and answering queries that come into the unit from both referring teams and patients.

Appropriate training will be given for the role along with support from other administration staff within the unit.

  • Good IT experience e.g Microsoft
  • Good communication skills and team working experience
  • Show awareness of confidentiality being in a healthcare setting
  • Ability to stay calm in a challenging situation

Skills And Experiences:


The role is a full time position covering 40 hours per week split across 4 days to provide support during clinical sessions.

We are looking for a self-motivated individual to join our administrative team. As an Receptionist/Administrator, you will be responsible for a wide range of duties in our busy department.

As the role requires you to work with patients, to be successful you must have accomplished written and verbal communication skills together with a good standard of IT literacy.

Excellent time management is essential in order to prioritise your workload and ensure a high standard of patient care at all times.


Skills:

  • Patient care experience/skills
  • Excellent interpersonal and organisation skills including time management
  • Excellent communication and negotiating skills
  • Ability to be innovative and forward thinking, troubleshooting and problem solving
  • Strong on attention to detail

Experience:

  • Must be IT literate
  • Able to work well under pressure both independently and as part of a team
  • Willing to support with both clinical and administrative duties

About Alliance Medical:

  • Alliance Medical are Europe's leading independent provider of imaging services._
  • We combine service excellence and innovative imaging technologies to improve patient care and support NHS and independent organisations with their ongoing imaging requirements. Our approach has delivered consistent company growth for more than 30 years._
  • We operate a robust preemployment screening process for all roles which includes proof of professional registration and qualifications, DBS checking and occupational health assessments._
  • We live by our company values to ensure the highest level of patient care:_
  • Our Values_
  • Leaders, managers, and supervisors have a particular responsibility to be role models in terms of how they demonstrate these values themselves and how they engage their teams to work in this way._

_Collaboration:
_

  • We work together and in partnership for all our patients. We respect expertise and combine it to achieve more._

_Excellence:
_

  • We never compromise. We strive to deliver the very best in everything we do to ensure the highest quality of care. We treat our patients and each other with compassion, dignity and respect._

_Learning:
_

  • Knowledge and understanding comes from learning. At Alliance Medical we are committed to ensuring that each and every one of us keeps on learning and that we continuously look for improved ways of working._

_Efficiency:
_

  • Efficiency in healthcare means more patients get better care. We constantly seek new ways to use the scarce resource of healthcare more intelligently so that more people can live longer, fuller lives._

_Openness:
_

  • We act with transparency and honesty in everything we do, where staff are encouraged to speak up to ensure a safe and secure environment for our patients._