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Customer Service Advocate

3 months ago

Sunderland, Sunderland, United Kingdom BluTech Consulting Ltd Full time
We are looking for experienced people to work an ongoing Local Authority contract in Sunderland.

37 hours per week, Monday to Friday 8:30am - 5:00pm

To help, advise and direct customer's contacts either via the telephone or face to face.

To deliver a high-quality service, by listening and helping the customer and exceeding their expectations

To resolve customer enquiries with the aim of satisfying customers within a single contact.

Experience of working within Council Tax preferred but not essential.

Ideally you will have a minimum of a Level 2 in customer service or related topic.

These are temporary/ongoing contracts which can lead to permanent work within the authority.


Working for Blu Tech you will receive weekly pay and be allocated a dedicated work consultant as your personal point of contact.


Salary:
£11.59 per hour

Schedule:

  • Monday to Friday

Experience:

- customer service: 1 year (required)

Licence/Certification:

  • NVQ in customer service (preferred)

Work Location:
Hybrid remote in SUNDERLAND

Reference ID:

SD ADMINDUR