Mailroom and Facilities Assistant

2 weeks ago


London, Greater London, United Kingdom BACB plc Full time

Job SummarynSupport in managing the Bank's day-to-day operations of the building and the Facilities team in accordance with the strategies agreed with the Head of Facilities Management.

The provision of a complete office service support for all mail handling (normal, registered, courier, international shipment), as well as being accountable for receiving, signing, distribution and shipping of all incoming and outgoing mail and parcels.

Key Work Output and Accountabilitiesn

  • Primary focus on delivery of Mail Services to include but not limited to Distribution/Shipping and Receiving in accordance with KPI & Output measurementsn
  • Record incoming courier / parcel / recorded and registered mail, retaining accurate records to facilitate trackingn
  • Ensure all mail is collected, sorted, and distributed correctly and within specified timescalesn
  • Dealing with couriers directly by arranging monthly catch-up meeting, raising PO's and support with invoicingn
  • Perform investigations into lost post / sort and process unidentified mail, parcelsn
  • Management and booking of cars and taxi services as and when requiredn
  • Checking stationary supplies and ordering new stock, overseeing all print hubs that have sufficient paper stocks and replenishing accordinglyn
  • Handle all incoming mail, parcels by maintaining accurate records to facilitate trackingn
  • Understand & adhere to emergency procedures associated with mail room, including suspect package proceduresn
  • Management of the company offsite archive requirements including the register of archive boxes, sending of boxes and recalling boxes as and when requiredn
  • Administration support for the Facilities Management team including raising purchase orders and taking minutes for meetings and distributingn
  • Reception cover for Security Officer breaks as and when requiredn
  • Hands on assistance with small office moves (both planning and carrying out)
Required Qualifications and Experiencen

  • Previous experience within a postal environment would be desirablen
  • Knowledge of Facilities Management operationsn
  • Good written and communication skillsn
  • Good knowledge and understanding of Microsoft Office Suite (particularly Outlook, Word, Excel)
  • Hands-on and willing to assist where necessaryn
  • Out of hours working as and when requiredn
  • Manual Handling Trained
BACB is an Equal Opportunity Employer.

There shall be no discrimination on the basis of age, disability, sex, race, religion or belief, gender reassignment, marriage/civil partnership, pregnancy/maternity, or sexual orientation.


We are an inclusive organisation and actively promote equality of opportunity for all with the right mix of talent, skills and potential.

We welcome all applications from a wide range of candidates. Selection for roles will be based on individual merit alone.

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