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Mail Operative

3 months ago

London, Greater London, United Kingdom SPS UK&I Ltd Full time

Job Purpose:


To work as a member of the Mailroom team to ensure efficient, effective and proactive running of the mailroom service.

The mailroom messenger role provides the backbone of SPS managed service operations.

The post holder will perform a variety of tasks related to the mailroom function and will flexibly and proactively respond to any client requirements as and when necessary.

In addition, the role is to deputise for the CSM in their absence and during these times to manage the on
- site relationship with the client.

Responsibilities:

  • The post holder will be professional at all times when dealing with clients and proactively represent SPS on site promoting excellent customer service.
  • Receiving, sorting and distributing incoming and outgoing mail.
  • Use of franking machines.
  • Facilities help desk duties.
  • Assisting with setting up of meeting rooms.
  • Dealing with enquiries from the client, both face to face and on the telephone.
  • Filing and retrieving documents, within an established filing system.
  • Booking and receipt of courier items.
  • Processing of archive files and tracking signature movements using the onsite computer systems.
  • Any other duties as required by the Supervisor.

Skills/Competencies:

  • Processing of archive files and tracking signature movements using the onsite computer systems.
  • Ability to communicate effectively in a variety of written and verbal formats with a wide range of people.
  • Working accurately, under pressure, to tight deadlines with the ability to remain calm.
  • Previous experience in Mailroom Operations.
  • Excellent Customer Service and complaint handling.
  • Works well within a team.

Desirable:

  • Knowledge of UK & International mail arrangements.

N.B. All roles will be expected to undertake manual handling duties within their physical capabilities. It is therefore, essential that if you have a disability which will limit your ability to undertake this type of work, you alert us at interview to this.


SPS UK&I ensures equal employment opportunity to all employees and applicants without regard to race, colour, religion, gender, sexual orientation, national origin, ethnic background, age, marital status, physical or mental disabilities, or any other characteristic protected by law.

Our policy extends all phases of the employment process, including recruitment, selection, transfer, training, restructuring, promotion and compensation.

Job Types:
Full-time, Permanent

Pay:
Up to £23,795.00 per year

Benefits:

  • Company pension
  • Cycle to work scheme
  • Life insurance
  • Sick pay

Schedule:

  • 8 hour shift
  • Monday to Friday

Ability to commute/relocate:

  • London, EC4R 9AT: reliably commute or plan to relocate before starting work (required)

Application question(s):

  • Do you have Mailroom experience in a corporate environment?
  • Do you have good attention to detail for recording statistics & process administration?

Work authorisation:

  • United Kingdom (required)

Work Location:
In person

Application deadline: 05/07/2024

Reference ID:
SPS3302