Credit Lead Associate
1 week ago
POSITION PURPOSE
- This position will report to the Credit and Collections Manager and will coordinate and support the execution of accounting activities related to Credit and Collections.
Key attributes of this role include:
- Selfmotivated with proven leadership and organization skills
- Knowledge, insight, and experience in financial accounting
- Experience in handling high volume account portfolios and balancing multiple priorities
- Ability to work in culturally diverse teams
- Customer focused with strong interpersonal and communication skills
- Ability to leverage and build on ERP skills to ensure operational excellence and service quality
MAIN RESPONSIBILITIES:
- Act as single point of contact and supervise activities of colleagues responsible for Credit and Collections
- Perform and support credit related activities such as managing risk classes and customer limits, maintaining watch list of highest risk customers, monitoring existing customer credit and making recommendation for bad debt reserves for delinquent accounts as required
- Handle region's receivables collection activities, including the identification and communication of internal invoices in dispute, developing unique collections plans, collection followups, creation of bankruptcy or special action notices, placement of accounts with collection agencies and timely account reconciliation to eliminate payment discrepancies
- Diagnose reasons of delinquency and implement escalation policy for resolving disputes in the assigned markets
- Coordinate and support the preparation of periodic and adhoc reports requested by management or markets
- Responsible for timely reporting of key financials and compliance with Key Performance Indicators (KPIs) and Service Level agreements (SLAs)
- Proactively identify issues and risks and support their timely resolution by escalating to the O2C Process Delivery Lead as required
- Assist O2C Process Delivery Lead and Global Process Owner (GPO) to identify and implement process improvement initiatives and best practices
- Leverage related systems and follow procedures to ensure robust compliance environment with SOX, internal controls, accounting policies and procedures
- Undergraduate degree in related field
- Preferred 24 years' experience working in accounting positions and managing others
- Basic computer skills (e.g. Microsoft Word, Excel and Access) and hands on experience with ERP systems
- Previous experience working in large multinational firm or Animal Health / Pharmaceutical industry (preferred, not required)
- Strong written and oral communication skills
- Proficiency in English
Regular
Colleague
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