Uk Customer Service Administrator

6 days ago


Melmerby, Cumbria, United Kingdom AB Agri Full time

Location:
Melmerby, North Yorkshire - Onsite role

Contract:
Fixed Term Contract - Six months Minimum

Are you an organised, approachable person with excellent customer service and administration skills? If so, we want to hear from you

You'll be responsible for:

  • Proactively managing and processing all UK sales orders, anticipating, and resolving potential issues in a timely manner to ensure an effective service is provided to the customer
  • Building strong relationships with our customers, you will be the first point of contact for all customer queries, orders and change requests, ensuring they are resolved in a timely manner
  • Working with our internal production teams to ensure they can deliver to our customers effectively
  • Accurately maintaining the AB Neo AX database and ensure customer records are updated
  • Working alongside our sister and parent companies, building good working relationships to enable the smooth transfer of sales transactions
  • Manage, maintain, upload and store medicated prescriptions in line with business protocols
  • Provide routine and adhoc reports as required (E.g., sales reports, medication hub reports)

What we're looking for:

  • Previous experience of customer service with good administration skills
  • Excellent communication and organisational skills
  • Computer literate with previous experience working with an ERP system (experience using Microsoft AX would be beneficial but not essential)
  • Location:
  • For this role we would require someone to be onsite five days per week.
If this sounds like your ideal next role, please don't hesitate to apply

Rewarding your passion
When you join us, you'll do meaningful work and be rewarded fairly for it.

From annual salary reviews and incentive bonus, ongoing career development and enhanced family, financial and wellbeing benefits - these are just some of the ways we reward you - from day one.


About us

  • We're
-
AB Neo a specialist business bringing together the expertise of four successful companies with the aim of revolutionising nutrition for all neonates. Bring your talents to AB Neo and play your part in producing affordable, high quality and responsible food for the growing global population.


We're part of AB Agri, the agricultural division of Associated British Foods (ABF plc) and we're passionate about feeding the world responsibly and affordably by making quality animal feed, creating nutrition and technology-based products, and offering data services for the agri-food industry.

What sets us apart is how we delight our customers - and that's because of great people like you. People with different life experiences who share common values. Together we're building a fair, innovative and inclusive culture.

Application Notes

Agencies and media sales
AB Agri group politely requests no contact from recruitment agencies or media sales. We don't accept speculative CVs from recruitment agencies nor accept the fees associated with them.

  • Melmerby, Cumbria, United Kingdom AB Agri Full time

    Location:Melmerby, North Yorkshire - Onsite roleAre you an organised, approachable person with excellent customer service and administration skills? If so we want to hear from youYou'll be responsible for: Proactively managing and processing all UK sales orders, anticipating and resolving potential issues in a timely manner to ensure an effective service is...


  • Melmerby, Cumbria, United Kingdom Hemingways Full time

    Job Title:Customer Security Administrator***Contract Type: Permanent, Full Time, Monday to Friday, 9am to 5pm.Salary: Dependent on experience.Are you looking for a multi-skilled role that involves order processing and detecting fraud, then look no further.Here at Hemingways, we are looking for a Customer Security Administrator to support the workload. As a...


  • Melmerby, Cumbria, United Kingdom Hemingways Full time

    Who are Hemingways?Home to Voucher Express, Vex Rewards, Cadbury Gifts Direct, Green & Black's and your first destination for both UK and international business gifts. Hemingways is a specialist e-commerce, sales and distribution company representing a wide range of major UK and international brands, promoting and selling their products to consumers and...


  • Melmerby, Cumbria, United Kingdom Hemingways Full time

    Job title- Payroll and HR Administrator.Location- Melmerby, Barker Business Park, HG45NB.**Contract- **1-year fixed term contract.About Hemingways-Hemingways is home to Voucher Express, Vex Rewards, Cadbury Gifts Direct, Green & Black's and your first destination for both UK and international business gifts. Hemingways is a specialist e-commerce, sales and...


  • Melmerby, Cumbria, United Kingdom Hemingways Full time

    The Senior Sales Associates primary duty is delivering an excellent sales service with emphasis on actively participating in dedicated support to key and mid-sized accounts. This is a varied and multi skilled role including account management, new business development, sales order administration and post sale customer support. They are also the main driving...


  • Melmerby, Cumbria, United Kingdom Hemingways Full time

    Are you looking for a multi-skilled role that involves supporting, maintaining and developing a large IT infrastructure? Then look no further.Here at Hemingways, we are currently looking for a Senior IT Technician to join our friendly and growing team. As a Senior IT Technician, you will need to be excellent at problem-solving, be able to work under pressure...


  • Melmerby, Cumbria, United Kingdom AB Agri Full time

    Location:Melmerby, North Yorkshire, UKShift:Monday to Friday - Onsite hours per weekAre you looking for a hands-on role where you can be part of a friendly team in a growing business where we can offer training, support, and development as well as attractive benefits and a great work life balance. If so, join our team todayAn exciting opportunity has risen...


  • Melmerby, Cumbria, United Kingdom AB Agri Limited Full time

    The Role & Key ResponsibilitiesJob Title:Raw Material Procurement AssistantLocation:Melmerby, North Yorkshire, OnsiteContract:Permanent position. Full Time (37.5 hours) Are you working in a similar role, and perhaps looking for a change. Whilst we are part of a global organisation, our Melmerby site retains its family feel.In this role you'll work alongside...


  • Melmerby, Cumbria, United Kingdom Hemingways Full time

    System Support AnalystHemingways is a specialist e-commerce, sales and distribution company representing a wide range of major UK and international brands. Due to sustained growth, we are looking for a high-calibre individual to support our key cloud-based customer-facing systems. You will be responsible for providing second line support on a suite of...


  • Melmerby, Cumbria, United Kingdom AB Agri Full time

    Location:Melmerby, North Yorkshire, UKContract & Shift pattern:6 Months Fixed Term Contract, Day Shift6:00 - 18:00 Monday-Thursday (10hrs) and Friday (8hrs)We are looking to recruit a Weighbridge Operator to join our production team at our AB Neo mill in Melmerby. This is great opportunity for someone to gain a variety of experience, dealing with the control...


  • Melmerby, Cumbria, United Kingdom AB Agri Full time

    Location:AB Neo UK, MelmerbyShift pattern:Day Shift 6:00 - 18:00 Monday-Thursday (10hrs) and Friday (8hrs)Do you have great attention to detail? Like to be hands on with a variety of work? We are looking to recruit a Weighbridge Operator to join our production team at our AB Neo mill in Melmerby. This is great opportunity for someone to gain a variety of...

  • Hgv Class 1 Shunter

    6 days ago


    Melmerby, Cumbria, United Kingdom XPO Logistics Full time

    Logistics done differently.Are you an HGV driver fed up of not knowing when you're working next, or when your work will die down? Maybe you've recently passed your test and you're now looking for a company that's willing to give you the opportunity to kick off your career? If you answered yes, then look no further - XPO Logistics are recruiting We're looking...


  • Melmerby, Cumbria, United Kingdom Northern Energy Full time

    Full time Bulk Oil rigid tanker delivery driverROLEWe are looking for a rigid 26T 6-Wheeler tanker driver to cover bulk deliverys to our domestic and commercial customers.In the summer we work 40-45 hour weeks over 4 days with mínimal overtime with no weekends allowing you to enjoy the good weather and summer activities.Northern Energy are a family business...


  • Melmerby, United Kingdom AB Agri Full time

    **Location**:Melmerby, North Yorkshire - Onsite role **Contract**: Fixed Term Contract - Six months Minimum Are you an organised, approachable person with excellent customer service and administration skills? If so, we want to hear from you! ***You’ll be responsible for**: - Proactively managing and processing all UK sales orders, anticipating, and...


  • Melmerby, United Kingdom AB Agri Limited Full time

    **The Role & Key Responsibilities** **Job Title**:Customer Services Administrator **Location**:Melmerby, North Yorkshire - Onsite role - Proactively managing and processing all UK sales orders, anticipating and resolving potential issues in a timely manner to ensure an effective service is provided to the customer - Building strong relationships with our...


  • Melmerby, United Kingdom Hemingways Full time

    **Job Title**: - Customer Security Administrator **Location**: - Melmerby, HG45NB **Working pattern - **Full time, Monday to Friday, 9am to 5pm (Overtime available during peak trading) **Office based.** **About us-** Hemingways is home to Voucher Express, Vex Rewards, **Cadbury Gifts Direct, Green & Black’s** and your first destination for both UK...


  • Melmerby, United Kingdom Hemingways Full time

    **Job Title**:Customer Security Administrator*** **Contract Type: Permanent, Full Time, Monday to Friday, 9am to 5pm.** **Salary: Dependent on experience.** Are you looking for a multi-skilled role that involves order processing and detecting fraud, then look no further. Here at Hemingways, we are looking for a Customer Security Administrator to support...


  • Melmerby, United Kingdom Hemingways Full time

    **Job Title**:Customer Security Administrator*** **Contract Type: Permanent, Full Time, Monday to Friday, 9am to 5pm.** **Salary: Dependent on experience.** Are you looking for a multi-skilled role that involves order processing and detecting fraud, then look no further. Here at Hemingways, we are looking for a Customer Security Administrator to support...


  • Melmerby, United Kingdom Hemingways Full time

    **Sales Support Administrator** **Location-** Melmerby, Barker Business Park, Ripon, HG45NB. **Hours-** Full or Part time will be considered. Working Pattern Monday to Friday hours between 08.00 and 18.00. **Contract type**: - Fixed term. **About Hemingways-** Hemingways is home to Voucher Express, Vex Rewards, Cadbury Gifts Direct, Green & Black’s...


  • Melmerby, United Kingdom Hemingways Full time

    **Sales Support Administrator** **Location-** Melmerby, Barker Business Park, Ripon, HG45NB. **Hours-** Part time 22.5 hours over 3 days. Working Pattern Monday to Friday hours between 08.00 and 18.00. **Contract type**: - Fixed term. **About Hemingways-** Hemingways is home to Voucher Express, Vex Rewards, Cadbury Gifts Direct, Green & Black’s and...


  • Melmerby, United Kingdom Agronomic Services Ltd Full time

    **Administration & Logistics Co-ordinator - Agronomic Services Ltd** We are currently seeking an experienced Administration & Logistics Co-ordinator, to join our family business and ensure the smooth running of our operations, as we expand and develop our brand. We are small friendly team with an amazing customer base at the heart of our business. The...

  • Systems Administrator

    2 weeks ago


    Melmerby, United Kingdom Hemingways Full time

    **Who are Hemingways?** Home to Voucher Express, Vex Rewards, Cadbury Gifts Direct, Green & Black’s and your first destination for both UK and international business gifts. Hemingways is a specialist e-commerce, sales and distribution company representing a wide range of major UK and international brands, promoting and selling their products to consumers...


  • Melmerby, United Kingdom Hemingways Full time

    **Seasonal Customer Experience Advisor** **Pay - **£10.42 an hour. **Hours - **37.5 hours a week, extending to 47.5 hours a week closer to Christmas.*** **Location - **Melmerby, Barker Business Park. **Contract type - **Seasonal, start as soon as possible. **Ends January 2024** **Who are we?** Hemingways is home to Voucher Express, Vex Rewards,...


  • Melmerby, United Kingdom Hemingways Full time

    **Job title-** Payroll and HR Administrator. **Location-** Melmerby, Barker Business Park, HG45NB. **Contract - **1-year fixed term contract. **About Hemingways-** Hemingways is home to Voucher Express, Vex Rewards, **Cadbury Gifts Direct, Green & Black’s** and your first destination for both UK and international business gifts. Hemingways is a...


  • Melmerby, United Kingdom Hemingways Full time

    **About Hemingways-** Hemingways is home to Voucher Express, Vex Rewards, **Cadbury Gifts Direct, Green & Black’s** and your first destination for both UK and international business gifts. Hemingways is a specialist e-commerce, sales and distribution company representing a wide range of major UK and international brands, promoting, and selling their...


  • Melmerby, United Kingdom Hemingways Full time

    The Sales Associate is a pivitol role within the sales team as they are at the forefront of B2B customer interactions and are responsible for ensuring customer satisfaction through delivering an excellent sales service. This is a varied and multi skilled role including sales order administration and post sale customer support. They are also the driving force...

  • Sales Associate

    3 weeks ago


    Melmerby, United Kingdom Hemingways Full time

    The Sales Associate is a pivitol role within the sales team as they are at the forefront of B2B customer interactions and are responsible for ensuring customer satisfaction through delivering an excellent sales service. This is a varied and multi skilled role including sales order administration and post sale customer support. They are also the driving force...


  • Melmerby, United Kingdom Hemingways Full time

    The Sales Associate is a pivitol role within the sales team as they are at the forefront of B2B customer interactions and are responsible for ensuring customer satisfaction through delivering an excellent sales service. This is a varied and multi skilled role including sales order administration and post sale customer support. They are also the driving force...


  • Melmerby, United Kingdom Hemingways Full time

    The Senior Sales Associates primary duty is delivering an excellent sales service with emphasis on actively participating in dedicated support to key and mid-sized accounts. This is a varied and multi skilled role including account management, new business development, sales order administration and post sale customer support. They are also the main driving...


  • Melmerby, United Kingdom Hemingways Full time

    **Order Processor** **Salary**: £20,928 to £22,014 per annum **Hours**: Full time (Mon - Fri, 9am - 5pm) **Contract**: 2 x Fixed Term Contract 's until January 2024 **Internal title: Corperate** Order Processor Are you looking for a multi-skilled role that involves administrative and financial duties, then look no further. Here at Hemingways we are...


  • Melmerby, United Kingdom Hemingways Full time

    **Order Processor** **Salary**: £20,928 to £22,014 per annum **Hours**: Full time (Mon - Fri, 9am - 5pm) Part Time can be accomodated 2-3 days per week **Contract**: 2 x Fixed Term Contract 's until January 2024 **Internal title: Corperate** Order Processor Are you looking for a multi-skilled role that involves administrative and financial duties,...

  • Finance Assistant

    2 weeks ago


    Melmerby, United Kingdom AB Agri Full time

    **Location**:Melmerby, UK **Contract**: 9 months Fixed-Term Are you a Graduate looking to gain a career in Finance? Do you want to gain experience within a forward thinking company? Are you keen to ensure processes are accurate and efficient by testing system implementation? - Then we may have the opportunity for you! We are recruiting a Finance Assistant...


  • Melmerby, United Kingdom Hemingways Full time

    Are you looking for a multi-skilled role that involves supporting, maintaining and developing a large IT infrastructure? Then look no further. Here at Hemingways, we are currently looking for a Senior IT Technician to join our friendly and growing team. As a Senior IT Technician, you will need to be excellent at problem-solving, be able to work under...