![AB Agri](https://media.trabajo.org/img/noimg.jpg)
Uk Customer Service Administrator
6 days ago
Location:
Melmerby, North Yorkshire - Onsite role
Contract:
Fixed Term Contract - Six months Minimum
Are you an organised, approachable person with excellent customer service and administration skills? If so, we want to hear from you
You'll be responsible for:
- Proactively managing and processing all UK sales orders, anticipating, and resolving potential issues in a timely manner to ensure an effective service is provided to the customer
- Building strong relationships with our customers, you will be the first point of contact for all customer queries, orders and change requests, ensuring they are resolved in a timely manner
- Working with our internal production teams to ensure they can deliver to our customers effectively
- Accurately maintaining the AB Neo AX database and ensure customer records are updated
- Working alongside our sister and parent companies, building good working relationships to enable the smooth transfer of sales transactions
- Manage, maintain, upload and store medicated prescriptions in line with business protocols
- Provide routine and adhoc reports as required (E.g., sales reports, medication hub reports)
What we're looking for:
- Previous experience of customer service with good administration skills
- Excellent communication and organisational skills
- Computer literate with previous experience working with an ERP system (experience using Microsoft AX would be beneficial but not essential)
- Location:
- For this role we would require someone to be onsite five days per week.
Rewarding your passion
When you join us, you'll do meaningful work and be rewarded fairly for it.
From annual salary reviews and incentive bonus, ongoing career development and enhanced family, financial and wellbeing benefits - these are just some of the ways we reward you - from day one.
About us
- We're
AB Neo a specialist business bringing together the expertise of four successful companies with the aim of revolutionising nutrition for all neonates. Bring your talents to AB Neo and play your part in producing affordable, high quality and responsible food for the growing global population.
We're part of AB Agri, the agricultural division of Associated British Foods (ABF plc) and we're passionate about feeding the world responsibly and affordably by making quality animal feed, creating nutrition and technology-based products, and offering data services for the agri-food industry.
Application Notes
Agencies and media sales
AB Agri group politely requests no contact from recruitment agencies or media sales. We don't accept speculative CVs from recruitment agencies nor accept the fees associated with them.
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