Corporate Order Processor- Fixed Term-january 2025

6 days ago


Melmerby, United Kingdom Hemingways Full time

**About Hemingways-**

Hemingways is home to Voucher Express, Vex Rewards, **Cadbury Gifts Direct, Green & Black’s** and your first destination for both UK and international business gifts. Hemingways is a specialist e-commerce, sales and distribution company representing a wide range of major UK and international brands, promoting, and selling their products to consumers and corporate markets. The company employs over 170 people, and over 300 during peak trading. Hemingways is recognised as one of the fastest growing private companies in the North with turnover exceeding £200m.

**Main Purpose of the Role**:
The role is predominantly a pick and pack role, but also involves using Sage 200 to input the orders for invoicing and liaising with customers and internal departments regarding any queries or amendments to orders. Excellent and clear communication at all times is key.

**Main Duties**:

- Use of Sage 200 to monitor and produce batches of sales orders for packing and despatching
- Numeracy skills required to balance batches and to break orders down in line with packaging limits
- Using bespoke systems for packing and despatching our business to business voucher and gift card orders
- Working quickly and efficiently to dispatch orders within agreed timeframes
- Be responsible for prioritising and managing workload especially at busy periods
- Representing our clients where we act on their behalf
- Filing and keeping accurate data records electronically and in paper format
- Stock monitoring and control of media in your area of work

**Plus-**
- Carry out other reasonable duties as required by the employer.
- Provide cover in the event of staff shortages in other areas of the company.
- Assist with the training of new and temporary employees.
- General office administration.
- Responsible for the health and safety in your work areas.

**Essential skills-**

4 GCSE’s including Maths and English at or above grade C/4 or equivalent.

Previous experience in an administration role.

Previous experience in a customer service role.

Experience in database inputting.

Strong analysis and problem solving skills.

Strong computer skills.

Excellent communication and collaboration skills with the ability to communicate effectively at all levels within organisations.



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