Incident Administrator

7 days ago


Canterbury, Kent, United Kingdom East Kent Hospitals University NHS Foundation Trust Full time

The postholder will be part of the Corporate Patient Safety Team and assist with the administration of the Datix system and processing of incidents.

They will also be required to generate reports from the Datix System.

The postholder will be required to support colleagues within Patient Safety, Clinical Governance and Datix System users.

The postholder will play a key role in running, maintaining and supporting the development of the Datix System.

The postholder will support the Datix System Manager to achieve compliance with the National Reporting and Learning System (NRLS) data quality standards.

The postholder will provide efficient, confidential and comprehensive administration of the Datix system.

This will involve regular contact with users to enable access to Datix and provide advice and support regarding the use and functionality of the system as appropriate.


The post holder will extract data from the Datix, NRLS and STEIS (Serious Incident database) for use within corporate and other reports.


The post holder will be expected to work flexibly and accept changes to areas of responsibility in line with the on-going system development and the needs of the Trust.


We are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 695,000 people.

Our vision is 'great healthcare from great people'.

Everything we do is guided by our values:
'People feel cared for, safe, respected and confident that we are making a difference'.

We have a new way of working at East Kent Hospitals, called 'We care'. It's about empowering frontline staff to lead improvements day-to-day.

We're looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.


NHSEI have always been clear that staff have a professional duty to get vaccinated and it remains our best line of defence against COVID-19.

As such NHS organisation including Primary Care, are encouraged to continue engaging with and supporting their staff to inform their decisions in order to drive vaccine confidence, protect themselves, patients, and everyone else.

NHSEI has producedCOVID-19 vaccine communication materials.


The Trust is committed to supporting flexible working to fulfil our pledge as part of The Trust's People Strategy to help staff to achieve a healthy work/life balance.

Please speak with your Recruiting Manager for further information and opportunities.

Please scroll down to access the full Job Description and Person Specification located in 'supporting documents'.

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