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Service Delivery Manager
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Service Delivery Manager
1 week ago
Birmingham, Birmingham, United Kingdom ARO Full timeAbout the RoleWe are seeking a highly skilled Service Delivery Manager to join our team at ARO. As a Service Delivery Manager, you will be responsible for ensuring the highest level of service is provided to our diverse portfolio of IT managed services customers.You will engage with customers to lead service reviews, provide insight into the service, and...
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Service Delivery Manager
1 week ago
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Service Delivery Manager
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Service Delivery Manager
4 days ago
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Service Delivery Manager
3 weeks ago
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Service Delivery Manager
16 hours ago
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11 hours ago
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Service Delivery Manager
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Service Delivery Manager
7 days ago
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Service Delivery Manager
5 days ago
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Service Delivery Manager
5 days ago
Birmingham, Birmingham, United Kingdom ARO Full timeAbout the RoleWe are seeking a highly skilled Service Delivery Manager to join our team at ARO. As a key member of our service delivery team, you will be responsible for ensuring the highest level of service is provided to our diverse portfolio of IT managed services customers.As a Service Delivery Manager, you will be the bridge between our customers and...
Delivery manager service
3 months ago
Methods is a £100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK.
Established over 30 years ago and UK-based, we apply our skills in transformation, delivery, and collaboration from across the Methods Group, to create end-to-end business and technical solutions that are people-centred, safe, and designed for the future.
Our human touch sets us apart from other consultancies, system integrators and software houses - with people, technology, and data at the heart of who we are, we believe in creating value and sustainability through everything we do for our clients, staff, communities, and the planet.
We support our clients in the success of their projects while working collaboratively to share skill sets and solve problems.
Predominantly focused on the public-sector, Methods is now building a significant private sector client portfolio.Building and maintaining relationships with stakeholders, and delivery partners
Motivating cross functional squads to deliver contractual outcomes on time, on quality and within budget
You must have 8+ years managing successful technologically driven projects using agile methodology, delivering enterprise IT programmes
You must have 5+ years as a senior scrum master having led squads and multiple workstreams on infrastructure programs including hosting, networking, digital workplace, identity, and access management
2+ years' experience within a client facing consultancy
You are comfortable with Agile methodologies and frameworks (Scrum, Kanban, LeSS) and Waterfall
Experienced in program governance, risk, and reporting at executive level, owning budgets of up to £5M
Experienced in taking responsibility for contract and commercial terms on projects (involved in Statement of Works)
details of the evidence required to apply may be found on the government website Gov.
Be part of exciting project work that is making a difference in society
Development - access to LinkedIn Learning, a management development programme, and training
Wellness - 24/7 confidential employee assistance programme
Flexible Working - including home working and part time
Social - office parties, breakfast Tuesdays, monthly pizza Thursdays, Thirsty Thursdays, and commitment to charitable causes
Time Off - 25 days of annual leave a year, plus bank holidays, with the option to buy 5 extra days each year
Volunteering - 2 paid days per year to volunteer in our local communities or within a charity organisation
Pension - Salary Exchange Scheme with 4% employer contribution and 5% employee contribution
Discretionary Company Bonus - based on company and individual performance
Life Assurance - of 4 times base salary
Private Medical Insurance - which is non-contributory (spouse and dependents included)
Worldwide Travel Insurance - which is non-contributory (spouse and dependents included)
Enhanced Maternity and Paternity Pay
Travel - season ticket loan, cycle to work scheme
For a full list of benefits please visit our website (
