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Customer Service Representative

3 months ago

Doncaster, Doncaster, United Kingdom URIS Group Limited Full time

Are you passionate about customer service and eager to start a rewarding journey with a leading company based in Doncaster? We value our customers as the core of our business, and we are on the lookout for enthusiastic individuals who can bring energy, dedication, and outstanding service to our team.


Job responsibilities for Customer Service Advisor

  • Ensuring all data is accurately entered and updated on to the system.
  • Allocate, monitor, and escalate enquires or complaints internally to ensure customer receives resolution.

What we offer You

Career progression - we are a rapidly growing business that are focused on developing our team from within and the opportunities to progress within our company are vast

Work/life balance:

  • No weekend working, Monday to Friday 8:30am to 5pm with parttime hours available

Supportive culture - You will be surrounded by a caring, talented and motivated team who will help you make the most out of your role

Learning opportunities - We have a range of apprenticeships and other work place learning to progress your career


You will also have access to wellbeing programs, sick pay and fantastic discounts across many big-name businesses including supermarkets, gym memberships, restaurant, PMI, healthcare cash plans etc.


What we are looking for from you is:

  • That you are looking for real career progression
  • Enthusiastic and passionate in delivering outstanding customer service.
  • That you possess effective communication and strong listening skills.
  • Adaptable to different situations and are a strong decision maker.
  • That you thrive on helping people

Further benefits include:

  • Competitive salary
  • Generous Annual Leave entitlement
  • Life Assurance at X4 of your base salary
  • Group Income Protection
  • Employer pension contribution of 6% (providing you, the Employee provides 2%)
  • Group annual bonus scheme.

Job Types:
Full-time, Permanent

Pay:
£22,750.00 per year

Benefits:

  • Casual dress
  • Company events
  • Company pension
  • Cycle to work scheme
  • Employee discount
  • Free parking
  • Health & wellbeing programme
  • Life insurance
  • Onsite parking
  • Referral programme
  • Sick pay
  • Store discount

Schedule:

  • Monday to Friday
  • No weekends

Supplemental pay types:

  • Bonus scheme
  • Performance bonus

Ability to commute/relocate:

  • DONCASTER: reliably commute or plan to relocate before starting work (required)

Work Location:
In person

Reference ID:
Customer Services Adviser