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Customer Service Representative
2 months ago
We are seeking a skilled and confident individual to join our Sales Team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and sales support to our clients.
Key Responsibilities- Provide outstanding customer service and support to clients via phone and other communication channels.
- Develop and maintain strong relationships with clients to understand their needs and preferences.
- Upsell and cross-sell our products and services to clients, ensuring they receive the best possible solutions for their digital lives.
- Work collaboratively with internal teams to resolve customer issues and improve overall customer experience.
- A competitive salary and uncapped commission scheme.
- Huge discounts on EE & BT products, including mobile and broadband services.
- Support for career development and growth, with opportunities for training and professional development.
- Volunteering days to give back to the local community.
- Optional private healthcare and dental benefits.
- A concierge service to support your work-life balance.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and meet sales targets.
- Strong problem-solving and analytical skills.
- Experience in customer service or sales, preferably in the telecommunications industry.
If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
