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Flight Dispatcher/ Turnaround Coordinator

3 months ago

London Gatwick Airport, United Kingdom Menzies Aviation Full time

Overview
People. Passion. Pride. This is what has driven our teams since 1833.


Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at 200 locations in over 37 countries, across six continents.

But at the heart of our business is our people.

If you are seeking a role with opportunities to learn and develop, this could be the beginning of an exciting journey.


With a firm commitment to exceptional customer service and working to high performance standards, you will be joining our team preparing a range of aircraft, ensuring the highest level of safety, security and performance as set by our customers and within Menzies.

You will be responsible for co-ordination of all activities needed to enable the safe, on time departure of aircraft.

You will be the primary ground link with the airline Captain and crew and be responsible for load planning relating to passengers, baggage, cargo and fuel.

You will work closely with our Ramp and Customer Service teams to ensure that all flight turnarounds are completed in line with procedure.

You will be expected to adhere to our safe working practices, protecting the health, safety and security of yourself, colleagues and others at the forefront of everything you do.


  • Coordinating post arrival and predeparture activities always leading from the front
  • Conduct prearrival aircraft briefings with your team
  • Ensure all paperwork relating to the aircraft turnaround is completed
  • To comply with all airlines weight & balance documentation and load sheet regulations and to convey the loading instruction to ramp staff.
  • Detailed written reports for delays or any safety incident while in charge of a flight.
  • Ensure that the fuel is loaded and agreed / confirmed with the Captain & fuel provider
  • To ensure that security items, rush/unattended bags are loaded & documented correctly
  • Responsible for the timely sending of all movement messages both within the team and to/from the airline
  • Presentation of the load sheet with any final amendments made to the Captain and agreeing departure times.
  • Assisting with disruption management
  • Assisting with other aircraft turnaround activities as required.


As part of team Menzies, you will be fully trained and will have access to a wide range of learning and career development opportunities.

A more detailed job description will be provided if you are offered a position.


Our business operates 24 hours a day 365 days of the year, so you will need to be prepared to be flexible in relation to times and days of work.


Safety, Security and Compliance

ALL Employees have a responsibility and duty whilst at work to:

  • Take reasonable care for the health and safety of themselves and of others who may be affected by their actions or omissions whilst at
  • Cooperate with their manager / supervisor in order to allow them to perform or comply with any legal requirements imposed on the
  • Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, safety or welfare
  • Inform their manager / supervisor of any work situation, equipment or activity that represents a serious or immediate danger to health and
  • Report any hazards, near misses, incidents, accidents or dangerous occurrences to their manager / supervisor, who will then follow the procedures contained in this
  • Carry out work in accordance with information and training provided and any specific workplace health and safety rules or
  • Fully understand the company health and safety
  • Attend training courses as may be arranged by the Company. Engage with MORSE and follow our code

Qualifications and Experience

  • Basic Safety awareness
  • Ability to work under strict time constraints
  • Ability to work in a team and follow instructions
  • Ability to work at height
  • An awareness of potential dangers with the working environment
  • Good customer service skills
  • Good verbal communication
  • Full and valid Driving licence
  • A fully checkable 5year work history

Diversity


Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role.

Please feel free to contact to recruiter below, if there are any reasonable adjustments to our process that you would like us to consider.

**Application instructions