Operations Administrator

7 days ago


Gateshead, Gateshead, United Kingdom UK Lift and Escalator Full time

At UK Lift and Escalator, we have a range of customers across all sectors throughout the UK, providing lift and escalator maintenance, call out, repair and project services.

We are a family business and we pride ourselves on offering a trustworthy and reliable service to all of our customers.


Due to continued growth, we require an Operations Administrator to play a key administrative role in supporting the service and repair teams with administrative tasks.

The required person must be able to work in a challenging and competitive environment.

A
Operations Administrator will be expected to perform the following tasks:

  • Managing worksheets
  • Filing and organising documents and records
  • Answering customers telephone queries
  • Handling customer requests
  • Maintaining good customer relations
  • Managing client specific portals
  • Producing reports
  • Maintaining client records
  • Administrative support to the service and repair teams, including engineers
  • Assisting with planning and tracking of works
  • Estimating/Quoting

Qualifications/Experience:

  • Strong organisational skills with attention to detail
  • Excellent communication and interpersonal skills
  • Proficient in Microsoft Office (Word, Excel, PowerPoint)
  • Ability to multitask and prioritise tasks effectively
  • Previous experience in administrative or office support roles is preferred
This position requires a highly organised individual who can handle multiple responsibilities and work effectively in a fast-paced environment. The Operations Administrator will play a crucial role in supporting the operations team and ensuring smooth day-to-day operations. If you are a proactive problem solver with strong administrative skills, we encourage you to apply.

Salary:
£25,000.00 per year

Benefits:

  • Company pension
  • Free parking
  • Onsite parking

Schedule:

  • Monday to Friday

Education:

  • GCSE or equivalent (preferred)

Experience:

  • Customer service: 2 years (preferred)
  • Administrative experience: 2 years (preferred)

Language:

  • English (required)

Licence/Certification:

  • Driving Licence (preferred)

Ability to Commute:

  • Gateshead (required)

Work Location:
In person

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