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Solutions Consultant
3 months ago
Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.
Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.
We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.
Join our dynamic team and make your mark on the payments technology landscape of tomorrow.Job Summary:
Major Job Duties/Responsibilities:
The Solutions Solutions Consultant will represent the TouchNet suite of products, with a heavy focus on e-commerce, in the following areas:
_Sales _
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Work with campuses and/or Sales to discover technology stack utilized across campuses requiring payments and the integration needs/requirements based on the university resources and objectives
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Present TouchNet campus solutions to the university and educate them on the benefits and integration requirements of each
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Take ownership in gaining the technical win on the sales team
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Collaborate with project stakeholders to define Statement of Work for implementation projects
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Attend relevant industry user events and trade shows
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Perform webinars and product demonstrations both virtually and in person on the university campus (when necessary)
_Service _
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Provide on-campus walkthrough and site survey for access control and POS needs (when necessary)
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Provide feedback to campus regarding best practices for TouchNet campus solutions
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Help onboard new customers to seamlessly transition from sales to implementation
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Technical liaison for implementation and customer project teams
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Provide client feedback about the products and roadmap to the Product team as required and contribute ideas for new solutions
- **Provide feedback on existing product functionality - what works, what could be improved, where there are bugs
Disclaimer:
The above Statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of responsibilities, duties and skills required.
Global Payments Inc. is an equal opportunity employer.
