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Customer Services Adviser

3 months ago

Lincoln, Lincolnshire, United Kingdom NFU Mutual Agency Full time

The Role:

Customer Services Adviser

Salary - £21,000+, dependent on experience

Full Time position,

Permanent Contract

Location:
Burton Waters, Lincoln

Mon - Friday, 9am-5pm

Introduction to NFU Mutual


NFU Mutual offers a wide range of products and services, including general insurance, life, pensions and investments and has been providing quality insurance for its customers, for over 110 years.

We carefully balance delivering excellent service to our customers whilst ensuring the business is run effectively. As a mutual, supporting our customers and paying their claims comes first.

We are a top ten UK insurance company and the UK's largest rural insurer, with an agency network of over 250 local offices.


About the Agency


As a local agency of NFU Mutual we deliver a first-class service, and sell their product range across our region, to customers old and new, who are at the core of everything we do.

We are a business where honesty, integrity, and trust are at the heart of our values. We champion the personal approach to customer service that NFU Mutual are famous for.

An exciting opportunity has now arisen within the Lincoln Agency.

About the role:

About you:

Skills & Attributes:

  • Sales and customer service skills
  • Be able to communicate effectively, both written and verbal
  • Have good IT Skills
  • Be able to demonstrate problem solving skills and use your own judgement
  • Have a flexible and open attitude
  • Strong attention to detail
  • Be highly organised and able to work to deadlines
  • Be prompt, reliable and trustworthy.

Qualifications required:

Our commitment to you:

Training and support will be given and qualifications supported

Benefits:

Free parking and contribution to NEST pension plan.

**Please note you will be employed by an Agent of NFU Mutual and not NFU Mutual directly.