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Customer Service Representative
2 months ago
We are seeking a skilled Customer Service Advisor to join our team at 1st Choice Staff Recruitment. As a Customer Service Advisor, you will be responsible for providing exceptional customer service to our clients, resolving account arrears, and working closely with our team to deliver outstanding results.
Key Responsibilities:- Provide general advice and support to customers who may need an additional level of support with their accounts.
- Listen and understand customer needs to help find individual solutions.
- Work in a fast-paced environment, handling multiple customer interactions simultaneously.
- Collaborate with the team to achieve sales and customer service targets.
- Excellent communication and interpersonal skills.
- Ability to work in a team environment and build strong relationships with colleagues.
- Strong problem-solving skills and ability to think critically.
- Previous customer service experience, preferably in a similar role.
- A competitive hourly rate of £12.03.
- Opportunities for career progression and professional development.
- A supportive and dynamic work environment.
- Hybrid working option (once probation has been passed).
We are an equal opportunities employer and welcome applications from candidates who share our values and are passionate about delivering exceptional customer service. If you are a motivated and customer-focused individual, please apply today
