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Tenant Support Officer

3 months ago

Tile Cross, United Kingdom Brookes HC Recruitment Ltd Full time
Tenant Support Officer - Birmingham - £21,000 per year / 35-hour contract per week
I am currently working with a Supported Housing Provider who are recruiting for the below role:
Tenant Support Officer
£21,000 per year
Tile Cross, Birmingham
35 hours per week

Job description:

  • Recognise and identify the care needs of tenants, reporting factually to the appropriate agencies.
  • Participate in the formulation of a support plan for each tenant, recording and reviewing the effectiveness of support services provided.
  • Undertake direct hands-on support in the case of an emergency, on a short-term basis.
  • Check void properties on a weekly basis to ensure they remain in a re-lettable condition.
  • Report any new repairs.
  • Check post from void properties and forward utility bills to Housing & Charitable Services Manager, together with an electric meter reading for each property.
  • To participate as necessary in the void allocation process by showing potential tenants the scheme facilities and re-letting voids as appropriate.
  • Welcome new tenants and introduce them to the services and facilities of the scheme, ensuring they are properly instructed on the use of the intercom, laundry, door entry, etc.
(please note this is a snapshot, not an exhaustive list)
If you are interested in this role, please apply through this advert and you will be contacted in due course
housing officer / lettings officer / housing clerk / homeless officer / community support officer / housing support officer / tenancy officer / wellbeing officer / housing options officer / homeless prevention officer / accommodation officer / neighbourhood officer