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Sales and Customer Service

3 months ago

Blackpool, Blackpool, United Kingdom Blackpool Resort Full time

Duties:

  • Provide accurate information about products, services, and company policies
  • Assist customers with placing reservations
  • Efficiently manage our availability and rates within our booking system
  • Collaborate with other departments to ensure prompt resolution of customer issues
  • Identify opportunities to upsell or crosssell products or services to customers

Skills:

  • Excellent verbal and written communication skills
  • Strong problemsolving abilities and attention to detail
  • Ability to remain calm and professional in stressful situations
  • Proficient in using CRM software and other relevant tools
  • Ability to multitask and prioritize tasks effectively
  • Good sales acumen and the ability to cross manage multiple properties
  • Strong interpersonal skills and ability to build rapport with customers
This is an exciting opportunity to join a dynamic team and make a positive impact. We offer great rates of pay, comprehensive training, and opportunities for career growth within our organization.

Salary:
£7.73-£11.00 per hour

Expected hours: 40 per week

Benefits:

  • Company pension
  • Employee discount
  • Onsite parking

Schedule:

  • Monday to Friday
  • Weekend availability

Education:

  • GCSE or equivalent (preferred)

Experience:

  • Hospitality sales: 1 year (required)
  • Customer service: 1 year (required)

Licence/Certification:

  • Driving Licence (preferred)

Work Location:
In person