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Customer Service Representative

2 months ago

Blackpool, Blackpool, United Kingdom Mecca Bingo Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring that our customers have an enjoyable experience at Mecca Bingo.

Key Responsibilities
  • Provide excellent customer service to all customers, ensuring that their needs are met and exceeded.
  • Work collaboratively with the team to achieve sales targets and provide a positive and welcoming environment for customers.
  • Be knowledgeable about our products and services, and be able to answer customer queries and provide recommendations.
  • Contribute to the maintenance of a clean and safe environment, adhering to health and safety standards.
  • Participate in training and development opportunities to enhance skills and knowledge.
Requirements
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Knowledge of customer service principles and practices.
  • Basic math skills and accuracy with handling cash and operating a point of sale system.
  • Availability to work a variety of shifts, including evenings and weekends.
What We Offer
  • A competitive hourly rate.
  • Ongoing training and development opportunities.
  • A fun and supportive work environment.
  • The opportunity to work with a leading entertainment company.