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About Us
Wickes Building Supplies Limited is a leading retailer of building materials and home improvement products. We are committed to providing our customers with an exceptional shopping experience and a wide range of products to help them achieve their DIY and home improvement goals.
The Role
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Assistant. As a key member of our store team, you will be responsible for providing excellent customer service, assisting customers with their queries, and ensuring that our store is well-stocked and organized.
Key Responsibilities
- Provide exceptional customer service, responding to customer queries and resolving any issues in a timely and professional manner.
- Assist customers with their purchases, including answering questions and providing product information.
- Ensure that the store is well-stocked and organized, including receiving and processing deliveries.
- Work collaboratively with other team members to achieve sales targets and provide a positive shopping experience for customers.
What We Offer
We offer a competitive salary and benefits package, including:
- A competitive bonus scheme
- A save-as-you-earn scheme
- A contributory pension scheme
- Colleague discount
- A discount platform including savings and cash back at numerous retailers, savings on gym membership, cycle to work scheme
Our Culture
We are committed to creating an inclusive workplace where our colleagues feel valued, supported, and empowered to succeed. We offer a range of benefits and initiatives to support our colleagues' wellbeing, including an Employee Assistance Programme, financial education & loans, and access to parental, menopause, and fertility support.
How to Apply
If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, we would love to hear from you. Please submit your application, including your CV and a cover letter, to us via our website.
