Customer Service Specialist
2 months ago
About the Role
Pandora is seeking a highly motivated and results-driven Sales Assistant to join our team. As a Sales Assistant, you will be the face of our brand, responsible for delivering an exceptional customer experience and driving sales growth.
Key Responsibilities
- Provide exceptional customer service, answering queries and adapting your approach to meet individual customer needs
- Learn and confidently share Pandora product knowledge to maximize sales and provide an unforgettable customer experience
- Encourage customer loyalty by discussing upcoming collection launches and obtaining customer data
- Assist with product deliveries, unloading and storing in the correct spaces in store
- Merchandise the store and maintain high shop floor standards, taking pride in your environment
- Operate the till system, handling financial transactions including returns and exchanges
Requirements
- Passionate and motivated team player with a natural ability to build rapport with customers
- Ability to work well under pressure in a fast-paced, sales-driven atmosphere
- Excellent communication and interpersonal skills
What We Offer
- A highly competitive hourly rate of pay
- Eligibility for the sales assistant bonus scheme
- A generous annual jewellery uniform allowance
- Generous employee discount
- Access to our employee 'wear box', where you can self-select jewellery to wear each time you're working
- Access to our online benefits platform with plentiful retail, hospitality and entertainment discounts
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