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Customer Care
3 months ago
Unuted Living Water Limited provides a comprehensive range of utility infrastructure services covering all aspects of pipeline networks including investigation, design, planning, infrastructure maintenance, main rehabilitation, new connections.
This is an excellent opportunity to join a well- established Utility Contractor.
The main responsibilities for the Customer Care / Receptionist are:
- Manage reception area and look after visitors
- Answer phone calls and transfer them as necessary
- Manage outgoing post and record data on special deliveries
- Maintain stock lists and order office supplies as needed
- Arrange meetings by scheduling appropriate meeting times, booking rooms, and planning refreshments
- Assist in planning and arranging events, including organising catering
- Photocopy, scan and file appropriate documents as needed
- Draft, format and print relevant documents
- Interact with staff and carry out their requests
- Any other duties deemed appropriate
Skills and Qualifications:
- Prior reception/customer service experience preferred
- Strong attention to detail
- Ability to work without supervision
- Excellent time management skills
- Exceptional communication and customer service skills
- Technical skills, including proficiency with Microsoft office programs
- Strong prioritisation and organisation skills
- Ability to sensitively handle confidential information
- Strong record keeping skills
- Presentation skills, including welcoming guests to events
- Ability to multitask
Job Types:
Full-time, Permanent
Benefits:
- Company pension
- Onsite parking
Schedule:
- 8 hour shift
Work Location:
In person
Expected start date: 01/03/2024