Website Support Developer

2 weeks ago


Portsmouth, United Kingdom PS Computer Services Ltd ta Parker Shaw Full time

We're looking for a Website Support Developer As a Website Support Developer, you'll be the go-to person for resolving crucial website issues and maintaining the functionality of our clients' sites. Our focus is on custom WordPress builds, so familiarity with this CMS is a must.

In this role, you'll collaborate closely with various team members like Designers, Developers, and Project Managers. Your problem-solving skills and knack for spotting opportunities for client improvement will be key.

Responsibilities:

  • Receive, prioritize, and resolve website support tickets
  • Action tickets requiring WordPress expertise
  • Communicate effectively with clients
  • Ensure website code is up-to-date and scalable
  • Collaborate with team members and manage workload priorities
  • Explain technical aspects to clients
  • Debug code issues
  • Document code for future reference
  • Implement on-page SEO elements
  • Optimize web assets for speed
  • Provide regular updates on progress
  • Support maintenance of client websites
  • Utilize version control systems
  • Confident in screen recording & voice-overs
  • Implement AI tools for efficiency

Required Skills & Experience:

  • Front-end Technologies (CSS, HTML, JavaScript)
  • WordPress expertise
  • Experience with Advanced Custom Fields (ACF)
  • Knowledge of server-side technologies like PHP
  • Comfortable engaging with clients
  • Experience in technologies such as WordPress, Figma

DNS

If you think you're the right fit for this role, we'd love to hear from you



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