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Customer Advisor

3 months ago

Cambridge, Cambridgeshire, United Kingdom B&Q Full time

About the role

Part time - 25 or 12 hours per week

3 Month fixed term contract

Shifts available weekday eveninngs 5pm-10pm OR weekends 7am -5pm

£10.85 per hour (Inclusive of an £0.75 per hour, store specific location allowance)
We believe anyone can improve their home to make life better.

Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they'll love.

Join us as a Customer Advisor and you'll be a big part of this.

Key responsibilities
Join our team, and you'll do so much more than stack shelves. You'll become an expert. A trusted advisor. An inspiration as well as a guide.

The person who gets to know all kinds of customers and understand their home improvement projects, before opening their eyes to what's really possible.

Sales will be important, of course, as will things like managing stock, setting up displays, and making sure your store looks great.

But truly great customer service will be your main aim.

Required skills & experience


Happy to help, eager to learn and just a little bit obsessed with home improvement, you'll feel right at home with us.

You're friendly and outgoing, and you get a buzz from helping others. You'll be happy to expand your skills by using new technology and learning new ways of working.

You're great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings and bank holidays.


What's in it for me?


As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more We also provide generous breaks to make sure you're refreshed and able to perform at your best.

So dependent on the duration of your shift and eligible break entitlement, we will pay you for the time you are on your break, so put your feet up on us


As part of a great team, you'll be supported to grow and encouraged to explore new career directions within the business and the wider group.

And, because you'll be inspiring great things for our customers and the whole business, you'll do work worth caring about.