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Customer Service Advisor
2 months ago
We are seeking ambitious individuals to join our team as Apprentice Customer Service Advisors at Steven Eagell Toyota Cambridge. As a leading Toyota Centre in the UK, we pride ourselves on delivering exceptional customer experiences and providing opportunities for growth and development.
About the RoleThis is an exciting opportunity to embark on a career journey with one of the world's most prestigious automotive brands. As an Apprentice Customer Service Advisor, you will be responsible for welcoming and engaging customers, providing excellent customer service, and contributing to the success of our Centre.
Key Responsibilities- Welcome and greet aftersales customers to our Centre and ensure their experience is second to none
- Participate fully in all scheduled training activities, including sessions at the Toyota Academy in Burnaston, Derbyshire
- Keep all learning logs up to date and ensure you are prepared for learning reviews with your manager, mentor, and Learning & Development Advisor
- Get involved with activities that raise the profile of your Centre, such as community events promoting the Toyota brand and attracting new customers
We are looking for individuals who are professional, have a smart personal appearance, and high standards of verbal and written communication. You must be literate and numerate, with a desire to learn and a genuine interest in offering excellent customer service. Practical, logical, able to listen, follow instructions, and willing to study are essential skills for this role.
What We OfferAs a valued member of our team, you will receive a competitive remuneration package, including a contributory pension/life assurance scheme, training and on-going development, and opportunities for career progression. You will also have access to a range of excellent benefits and incentives as expected of a large organisation.
We are committed to providing a supportive and inclusive work environment that allows you to grow and develop your skills and knowledge. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer experiences, we would love to hear from you.
