Service Advisor
4 weeks ago
About the Role
We are seeking a highly skilled and customer-focused Service Advisor to join our team at Marshall Motor Group. As a Service Advisor, you will play a vital role in delivering exceptional customer service and ensuring that our customers have a positive experience with our dealership.
Key Responsibilities
- Establish and manage customer relationships, providing a proactive and positive experience throughout their Marshall journey.
- Support customers with their vehicle needs, providing expert advice and guidance.
- Work closely with the sales and service teams to ensure seamless communication and a high level of customer satisfaction.
- Manage customer expectations, providing regular updates and ensuring that their needs are met.
- Contribute to the development of a positive and productive team environment, promoting a culture of excellence and customer focus.
About Us
Marshall Motor Group is one of the UK's largest car dealer groups, representing 24 of the world's most popular and celebrated car, van, truck, and motorbike manufacturers. We are passionate about our people and our customers, and we offer a range of benefits and opportunities for career development.
What We Offer
- A competitive salary and bonus scheme.
- Opportunities for career development and progression.
- A positive and supportive team environment.
- A range of benefits, including 25 days annual leave, life assurance, and a pension scheme.
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