Service Advisor
2 weeks ago
About the Role
We are seeking a skilled Service Advisor to join our team at Marshall Motor Group. As a Service Advisor, you will play a vital role in the dealership, being the point of contact between the customers and our workshop.
Key Responsibilities
- Establish and manage the customer relationship ahead of their booking, greeting them on arrival
- Support the customer's experience through their Marshall journey in a positive and proactive manner
- Act as an advocate for the business and the customer as the subject matter expert, supporting their decision making to achieve desirable outcomes
- Complete all administration duties linked to the customer in an accurate and sympathetic manner
- Proactively support the customer with future requirements
About Us
Marshall Motor Group is one of the UK's largest car dealer groups, representing 23 of the world's most popular and celebrated car, van, truck, and motorbike manufacturers. We are passionate about our people and our customers, and we offer a range of benefits, including competitive salary, bonus and commission scheme, and a pension scheme.
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