Pre-sales Support Specialist

2 weeks ago


Mansfield, Nottinghamshire, United Kingdom Wellbeing Software Full time

Posted: 5th April 2023

Our Pre-Sales Support Specialist is the liaison between our sales and solution teams. They provide expert knowledge to ensure our sales proposals contain the appropriate proposed technology solution necessary to deliver sales.

Key Responsibilities


Supporting our sales team with RFIs, RFQs by liaising with our solutions and delivery teams to support the definition of the appropriate solution, to enable accurate solution and delivery costing and pricing to be calculated.


  • Performing product demonstrations for existing and potential customers
  • Collaborating with our delivery teams to define and agree solution components required to enable the delivery team to create detailed statements of work
  • Creating a set of standardised solution packages that can be sold by the sales team with all of these factors already finalised
  • Working with the solutions team to create new and innovative solution descriptions, diagrams, warranted environment specifications and interdependencies to expand our product portfolio
This role does not carry an individual sales target.

Essential Skills and Experience

  • Knowledge of NHS and UK Healthcare IT solutions industry
  • Understanding of the market, our business and the solutions we offer in order to be able to articulate sales proposals within a framework that allows us to price and accurately define delivery outcomes and timelines
  • Indepth knowledge of HL7 and Web API integration technology
  • Effective communicator, able to effectively translate customer requirements into deliverable and technologically appropriate solutions
If this sounds like the role for you please apply

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