Receptionist - Facilities - Glasgow

3 weeks ago


Glasgow, Glasgow City, United Kingdom Anderson Strathern Full time
We have a great opportunity for a Receptionist to join the team in our Glasgow office.


The Receptionist is the first person to meet or greet clients either in person or on the phone and has a key role in ensuring the Anderson Strathern experience is a very positive one.


You will be responsible for:

  • Welcoming clients, visitors and contractors to our office, establishing a discrete yet personal welcome and a seamless service throughout their guest journey
  • Registering visitors and issuing/retrieving visitors' passes
  • Answering phone calls and forwarding these to the appropriate person as quickly as possible
  • Booking of meeting rooms accurately and ensuring that all room lay out and food and beverage requirements are noted and set up
  • Ensuring the reception waiting area is maintained at all times including general tidiness and the upkeep and restocking of refreshments where available
  • Ensuring all visitors and phone calls are dealt with promptly and professionally
  • Ensure meetings & rooms are serviced and supplied/replenished with tea, coffee & water
  • Booking and rearranging meeting rooms to facilitate external and internal meetings
  • Ensuring our subtenants' visitors are directed appropriately to their areas
  • Arranging taxis for visitors and staff

What you will need to succeed:

  • Demonstrate excellent communication, time management and organisational skills
  • Have high standards with regard to client relationship management and client care skills
  • Be highly professional in all aspects of the role, remaining calm under pressure
  • Be proactive, have a cando attitude and want to identify and implement improvements
  • Be a team worker who can also work using your own initiative
  • Be smartly presented
  • Have good computer skills including word and outlook
  • Have a passion and drive to achieve excellent client service at all times

What you need to do now:
Anderson Strathern is committed to promoting equality of opportunity and to the development of a diverse workforce.
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