Customer Service Representative

2 weeks ago


Bristol, Bristol, United Kingdom CSP U.K. LTD Full time
We are seeking a Customer Service Representative to join our team.

As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support.


Duties:

  • Up sell products and services to customers when appropriate
  • Handle customer complaints and provide appropriate solutions
  • Analyse customer needs and recommend suitable products or services
  • Maintain a high level of professionalism and phone etiquette at all times
  • Collaborate with other team members to ensure customer satisfaction

Skills:

  • Excellent communication and interpersonal skills
  • Strong problemsolving skills and ability to analyze customer inquiries
  • Ability to handle high call volumes while maintaining a positive attitude

Pay:
From £24,312.20 per year

Benefits:

  • Company events
  • Onsite parking
  • Paid volunteer time

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme
  • Performance bonus

Ability to commute/relocate:

  • Bristol: reliably commute or plan to relocate before starting work (preferred)

Work Location:
In person

Application deadline: 09/05/2024

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