Customer Service Representative
2 weeks ago
We are looking for a part-time customer services representative to join a successful company with great reviews to keep maintain their exceptional levels of customer satisfaction.
What will you be doing?- Answering calls
- Logging all new service and enquiries requests into company systems
- Attend regular performance meetings and attend all training sessions
- Answering enquiries
- Work as part of a team to create marketing ideas/strategies
- Manage and prepare the weekly schedules
- Escalate any unsatisfied clients or any issues you may come across to the Operations manager
- Excellent verbal and written communication skills
- Ability to work independently and carry out the company's standard practices efficiently and effectively.
- Be able to work under pressure and have great problemsolving abilities assessing all options before making a decision.
- Experience using Word, Excel etc. Along with working on spreadsheets and completing feedback forms.
- Must be presentable and approachable.
- Full UK driving licence and own car preferable for meetings and training.
- Have a great sense of humour, they like to have fun
- I.E Marketing, Sales. £10ph x16 hours per week £8,320pa
- Part Time 10am to 2pm, flexible with part time working hours.
- Hybrid
Essential criteria:
previous experience on a similar role
Salary:
£10ph/ £8320pa
Work pattern: 10am-2pm, Part-time, 4 days per week, 16 hours but they are flexible about this. Hybrid work available
Job Types:
Part-time, Permanent
Part-time hours: 16 per week
Salary:
£11.00 per hour
Benefits:
- Free parking
- Onsite parking
Flexible Language Requirement:
- English not required
Schedule:
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Bristol, Bristol: reliably commute or plan to relocate before starting work (required)
Experience:
- customer service: 1 year (required)
Microsoft Office: 1 year (preferred)
Licence/Certification:
- Right to work in the UK (preferred)
Work authorisation:
- United Kingdom (required)
Work Location:
One location
Reference ID:
Customer service
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